SBA to SBA connection

Hello All,

I am not sure if this is a correct Lync forum but I will try here first.

So here is a short description of Lync 2010 infrastructure and issue I am having.

There is one pool with 4 FEs (with EV) with multiple SBAs deployed. Main issue is that I am getting a lot of errors on SBA regarding the connection from SBA to Gateway on another SBA. Event is a standard one but I will copy paste it to be exact:

One or more Gateways are now marked unavailable.

Gateways:
xxxxxyyyyy@domain.com


Cause: The gateway is unreachable or is responding with same failure response for calls.
Resolution:
Verify that Gateways are functioning and resolve any networking issues.

First step which I did was to telnet this gateway from affected SBA on port 5067 which ended unsuccessfully.

From the same SBA I did telnet 2 another gateways on 2 another SBAs just to rule out that maybe one GW is currently unavailable. This ended with the same negative effect.

In next step I checked the connection between Front End server and those 3 GWs I tested from mentioned SBA. The same telnet on 5067 port. This time I was able to connect successfully on every GW.

So the question is: 

Is the port 5067 needs to opened between SBAs? Is there some kind of heartbeat to check the connectivity between them which generates alert like the one above? 

I was trying to google it but I didn't find a single article about the connection between SBAs. Even Lync Server Firewall Rules app is showing nothing when I set SBA to SBA which I think is not correct.

Thanks for help in advance :)

April 21st, 2015 7:47am

A user in site A on SBA A could technically be assigned a voice policy that has them make calls through Site B/SBA B.  Even if via policy you configured this never to happen, I'd keep the ports between the devices open, if only to avoid little events like this. 

Free Windows Admin Tool Kit Click here and download it now
April 21st, 2015 8:23am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics