Runtime Error
I am working on a client's machine: Windows XP, Service Pack 3. He is running Office XP. Last week, his machine locked up and he did a manual/hard reboot by holding in the power button. Ever since, he has a message that Excel is running in Safe Mode. He is also getting a message: Application has requested the Runtime Library to terminate in an unusual way. Microsoft Visual C++ Runtime Library.All other programs work fine.I cleaned out the registry and the Excel add-ons. I uninstalled then reinstalled the program but still have the same problem.What should I do next?Jennifer 1 person needs an answerI do too
July 13th, 2010 1:20pm

I am working on a client's machine: Windows XP, Service Pack 3. He is running Office XP. Last week, his machine locked up and he did a manual/hard reboot by holding in the power button. Ever since, he has a message that Excel is running in Safe Mode. He is also getting a message: Application has requested the Runtime Library to terminate in an unusual way. Microsoft Visual C++ Runtime Library.All other programs work fine.I cleaned out the registry and the Excel add-ons. I uninstalled then reinstalled the program but still have the same problem.What should I do next?Jennifer ===============================It may be worth a try to do a System Restore inSafe Mode to a time before the issue occurred.Also...the following articles may be worth a look:(307817) "Microsoft Visual C++ RuntimeLibrary Runtime Error" error message afteryou install Office XP or an Office XP programhttp://support.microsoft.com/kb/307817You receive a "This application has requestedthe Runtime to terminate it in an unusual way"error message when you run a custom MicrosoftVisual C++ 6.0 program in Windows XPhttp://support.microsoft.com/kb/884538Error message when you restart the computerafter you uninstall a security update for the.NET Framework 1.1: "This application hasrequested the Runtime to terminate in anunusual way"http://support.microsoft.com/kb/934711MSKB search result...http://support.microsoft.com/search/default.aspx?mode=a&query=Runtime+Library+to+terminate+in+an+unusual+way&spid=global&catalog=LCID%3D1033&res=20Volunteer J - MS-MVP - Digital Media Experience - Notice_This is not tech support_I am a volunteer - Solutions that work for me may not work for you - ***Proceed at your own risk***
Free Windows Admin Tool Kit Click here and download it now
July 13th, 2010 3:21pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics