Router Connectivity
I use Windows XP on two laptops. I have problems staying connected with my wireless router. I have just purchased a Netgear router and the problems are magnified. The connection is intermittent. I also have a linksys router at another location and have the same issue. The router I replaced is a Belkin router. Same issue with both laptops. I have all of the updates on my Windows XP operating system (automatic updates). Others do not have the same problem when using their computers on my wireless network. HELP!!1 person needs an answerI do too
February 22nd, 2010 9:36pm

Hi,can be a lot of causes:- signal dropout due to "not In Line-of-Sight" (interposed walls) or too much distance between router and client- signal dropout due to the router itself, but I think you can safely disregard this possibility due to the fact you tried three different routers- most probable: incorrect configuration of the client, with consequent repeated tryouts from the router to renew the "lease" for the connection. For example, if you use WPA2 encryption, and your XP isn't updated to SP3, you are very likely to have big problems, especially if you use any automatic procedure in order to set the pre-shared password (push-button or WEP). Remember each time the router recognizes improper parameters, either it redirects the client to a "demilitarized zone" with very limited connection rights, or it resets the connection, then tries again, and so on.First try troubleshooting the wireless connection on the client's side: check if the DHCP setting matches the one of the router, check that the IP assigned to the client is compatible with the router's subnet mask, check that the default gateway is exactly the IP of the router. Then check which encryption protocol is set (must obviously match the one set on the router), and the password. If router and client have problems to comunicate the pre-shared password, then enter it directly yourself. It is written on the back of the router, usually.If in doubt, connect to the router via wired Ethernet, and with the browser enter the configuration page of the router (should be something like 192.168.0.1 or 192.168.1.1 by default, depending on the router's brand - I seem to remember that Netgear uses 192.168.0.1 by default). Check all the "Wireless" properties. By the way: if everything works correctly at drivers' level, enabling wired Ethernet should deactivate the wireless (on the client, of course, not on the router) in order not to create conflicts. In order for you to check client and router simultaneously while the wireless connection is still not working, you do can reactivate the wireless: you will have a "double" IP, one assigned to the Ethernet interface and another one assigned to the wireless adapter. Check with Command Prompt -> IPCONFIG if it is so. IPCONFIG itself is a powerful tool in order to check the IP assignments. See Help in order to explore all the possibilities it has.These are only "user's -side" advices, I simply hope they can help.Hopefully you will receive better assistance from Microsoft's Tech guys... But have you already tried to contact the router's / wireless adapter's helpdesk ??Regards
Free Windows Admin Tool Kit Click here and download it now
February 23rd, 2010 11:22am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics