Right-click context menu in desktop appearing slow win 8.1

Hi,

I have just upgraded from windows 8 to win 8.1 everything is fine except the context menu I don't know why it is so delaying. Every time I do right click on desktop to refresh it takes almost 15 seconds to appear.

Help me guys.

Many thanks.

Umair.

December 1st, 2013 7:16pm

Hi,

In my opinion, this problem caused by two reasons. One is 3<sup>rd</sup> shell extension reason, the other is system performance. You can follow the steps below to fix this problem.

First of all, click the link below to download ShellExView:

http://www.nirsoft.net/utils/shexview.html

1. This program does not require installation, just right click and run as Administrator

2. From the menu, click on Options then click on Filter by Extension Type and select Context Menu

3. On the list, you'll see some of the entries with pink background, those are installed by the third party software

4. Hold down CTRL Key and select all of them then click on the red button on top left corner to disable.

5. Click on the Options again and select Restart Explorer

6. Now try to right click on desktop to see if it fix your problem. If it does then start to enable one by one and repeat step 5 until the problem occurs again, that's the offending extension.

In addition, does this problem occurs after system startup? If so, I would like to suggest you to perform a Clean Boot to check whether this problem caused by 3rd program or service. Refer to the link below for more details.

http://support.microsoft.com/kb/929135

If you need further assistance on this particular issue or any other Windows related issue, let us know and we will be glad to assist you.

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December 3rd, 2013 10:29am

'NVIDIA CPL Context Menu Extension' C:\WINDOWS\system32\nvshext.dll was the culprit for my system.

Thanks for the solution.

January 4th, 2014 4:59am

Thank you so much ! 

I was having the same problem. Thank you for being here for us this issue almost rendered my desktop useless and your solution worked. Please continue being awesome  

I have one question.  What do we do with the offending extension ? Do we just leave it disabled.. or is there a way to delete it ?

  • Edited by Leftlane Wednesday, February 05, 2014 5:38 PM
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February 5th, 2014 5:36pm

Thank you so much ! 

I was having the same problem. Thank you for being here for us this issue almost rendered my desktop useless and your solution worked. Please continue being awesome  

I have one question.  What do we do with the offending extension ? Do we just leave it disabled.. or is there a way to delete it ?

  • Edited by Leftlane Wednesday, February 05, 2014 5:38 PM
February 5th, 2014 5:36pm

Thank you so much ! 

I was having the same problem. Thank you for being here for us this issue almost rendered my desktop useless and your solution worked. Please continue being awesome  

I have one question.  What do we do with the offending extension ? Do we just leave it disabled.. or is there a way to delete it ?

  • Edited by Leftlane Wednesday, February 05, 2014 5:38 PM
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February 5th, 2014 5:36pm

Thank you so much ! 

I was having the same problem. Thank you for being here for us this issue almost rendered my desktop useless and your solution worked. Please continue being awesome  

I have one question.  What do we do with the offending extension ? Do we just leave it disabled.. or is there a way to delete it ?

  • Edited by Leftlane Wednesday, February 05, 2014 5:38 PM
February 5th, 2014 8:36pm

I have one question.  What do we do with the offending extension ? Do we just leave it disabled.. or is there a way to delete it ?
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February 5th, 2014 8:52pm

Hi,

It would better to disable them in case you want to enable them again.

February 6th, 2014 6:18am

Thank You

My problem was Disabled Bluetooth.Enabling Bluetooth Solves the problem.

  • Edited by Rahul RD Tuesday, February 25, 2014 4:18 PM
  • Proposed as answer by Stageko Monday, March 03, 2014 11:11 PM
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February 25th, 2014 4:18pm

Thank You

My problem was Disabled Bluetooth.Enabling Bluetooth Solves the problem.

  • Edited by Rahul RD Tuesday, February 25, 2014 4:18 PM
  • Proposed as answer by Stageko Monday, March 03, 2014 11:11 PM
February 25th, 2014 4:18pm

Thank You

My problem was Disabled Bluetooth.Enabling Bluetooth Solves the problem.

  • Edited by Rahul RD Tuesday, February 25, 2014 4:18 PM
  • Proposed as answer by Stageko Monday, March 03, 2014 11:11 PM
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February 25th, 2014 4:18pm

Thank You

My problem was Disabled Bluetooth.Enabling Bluetooth Solves the problem.

  • Edited by Rahul RD Tuesday, February 25, 2014 4:18 PM
  • Proposed as answer by Stageko Monday, March 03, 2014 11:11 PM
February 25th, 2014 7:18pm

Thanks a lot,

In my case to problem accrue because of Norton360 (antivirus).

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March 2nd, 2014 1:08am

I had the same problem. Just disabled Bluetooth and after switching it goes correctly. 
  • Edited by Stageko Monday, March 03, 2014 11:10 PM
March 3rd, 2014 11:02pm

I had the same problem. Just disabled Bluetooth and after switching it goes correctly. 
  • Edited by Stageko Monday, March 03, 2014 11:10 PM
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March 3rd, 2014 11:02pm

I had the same problem. Just disabled Bluetooth and after switching it goes correctly. 
  • Edited by Stageko Monday, March 03, 2014 11:10 PM
March 3rd, 2014 11:02pm

I had the same problem. Just disabled Bluetooth and after switching it goes correctly. 
  • Edited by Stageko Monday, March 03, 2014 11:10 PM
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March 4th, 2014 2:02am

Thanks for the concise and useful reply and recommendations.

Disabling (6!) TortoisHg extensions restored right-click responsiveness on my Win 8.1 Gateway DX4870

March 6th, 2014 2:45pm

When i disabled "Graphics shell ext view" and "Bthsendto context menu ext Class" than the problem was solved,

but now in my right click menu there are few options , which i need back

so what should i do?

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March 19th, 2014 5:45pm

Thaaaaaaaaaak u so much

I followed u and problem has solved.

April 11th, 2014 9:34pm

NVIDIA was my problem also
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May 8th, 2014 4:48am

Big thanks! That helped my system to normal.

May 12th, 2014 8:57am

Turn them on one by one to find the culprit and disable it forever.
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May 12th, 2014 8:59am

Hi Roger , I upgraded my windows 8 to 8.1 everything is ok except there is a 15 seconds la whenever i right click any file ( pdf, exe, audio etc ) . I followed your steps initially it worked the culprit was NVIDIA OpenShxt file. But after i restarted my windows it came back and now even i disable those third party entries it is not working. I installed registry cleaner and cleaned my pc again i worked but within next second it came back. Please do help me for this problem

Thanks

May 25th, 2014 12:55am

The one that was plaguing me turned out to be 

TheDeskTopContextMenu Class context menu (aka igfxDTCM Module) version 6.15.10.3621 from the Intel Common User interface. Its a file extension for Directory/Background.  

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June 6th, 2014 7:15pm

Thanks a lot for the solution,

it was so irritating to wait 15-20 sec for the menu.

I had a problem in bluetooth option - BthSendToContextMenuExt Class ,Context Menu  C:\Windows\system32\BSAppShlExt.dll    


June 8th, 2014 6:39am

Thanks a lot for the solution,

it was so irritating to wait 15-20 sec for the menu.

I had a problem in bluetooth option - BthSendToContextMenuExt Class ,Context Menu  C:\Windows\system32\BSAppShlExt.dll    


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June 8th, 2014 6:39am

Thanks a lot for the solution,

it was so irritating to wait 15-20 sec for the menu.

I had a problem in bluetooth option - BthSendToContextMenuExt Class ,Context Menu  C:\Windows\system32\BSAppShlExt.dll    


June 8th, 2014 6:39am

Thanks a lot for the solution,

it was so irritating to wait 15-20 sec for the menu.

I had a problem in bluetooth option - BthSendToContextMenuExt Class ,Context Menu  C:\Windows\system32\BSAppShlExt.dll    


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June 8th, 2014 9:39am

My Name is Wathiq

When I applied the steps above to solve the right-click problem, the problem is solved, So I would like to present my grateful to you, and thank you so much.

Wathiq Al-Yaseen

11-6-2014

June 11th, 2014 6:00am

Hats off Rahul, my annoying problem was resolved by your suggestion. May I  know how did u zero into this?
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June 11th, 2014 11:15pm

I disabled nvidia only and it solved my problem.

I wonder if doing this will create other problems or effect performance ?

June 14th, 2014 6:03pm

Thank you very much! this has been very clear and useful! :)
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June 18th, 2014 2:59am

Thank you. That solved my problem too.
June 18th, 2014 4:54am

Huge thanks for you dear friend, you just made my day.

As for others, the culprit in my case was also:

'NVIDIA CPL Context Menu Extension'

You couldn't have explained it better.

Thanks again for being here to give as a HUGE HAND on this.

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June 27th, 2014 12:10am

Thank you so much mate. This was driving me nuts!

I just created a profile so I could thank you :-)

June 29th, 2014 12:58pm

Many thanks for providing the info, your solution regarding shell extension had worked for me and now I am able to right-click to the context menu smoothly.

regards,

A Digital Media Geek.

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July 6th, 2014 10:52pm

I already solve this problem.
At start sorry for my bad  english.
I just turn off Windows Defender and my problem  is solved.
Right click appears in 0.001 sec.
Just disable Windows Defender and install other antivirus or wharever to defend  your PC.
Hope this fix your problem.
Bye bye.
July 26th, 2014 1:42pm

Thanks A lot Man..

It helped.
Intel HD Graphics was the culprit in my case.

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July 27th, 2014 4:03pm

OMG!!! Thank you so very much !!!! I was so

frustrated with this slow performance problem on my HP touch smart laptop after updating to windows 8.1 and finally your solution WORKED!!!! :D 
Keep up the Good Work ! 

July 30th, 2014 2:07pm

Same for me. I don't know what it is about that file. It was making me crazy.
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August 2nd, 2014 9:11pm

The one that was plaguing me turned out to be 

TheDeskTopContextMenu Class context menu (aka igfxDTCM Module) version 6.15.10.3621 from the Intel Common User interface. Its a file extension for Directory/Background.  

The same for me on WIN7 with the same module from Intel, this appeared during june ans i was searching for a solution.

Great thanks

August 16th, 2014 5:30pm

This seems to be working really nice, but there is one problem: the Restart Explorer option only closes the explorer, and does not start it again. I can open a folder to test the context menu, but now I have to restart my computer to start working again. Is this normal? Will this also happen next time? Is there a workaround?

EDIT: after restarting my computer, it worked. For me, the problem was in the BthSendToContextMenuExt Class, just as in two of the replies above.

  • Edited by Lewistrick Wednesday, August 27, 2014 10:23 AM See edit
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August 27th, 2014 10:06am

This seems to be working really nice, but there is one problem: the Restart Explorer option only closes the explorer, and does not start it again. I can open a folder to test the context menu, but now I have to restart my computer to start working again. Is this normal? Will this also happen next time? Is there a workaround?

EDIT: after restarting my computer, it worked. For me, the problem was in the BthSendToContextMenuExt Class, just as in two of the replies above.

  • Edited by Lewistrick Wednesday, August 27, 2014 10:23 AM See edit
August 27th, 2014 10:06am

This seems to be working really nice, but there is one problem: the Restart Explorer option only closes the explorer, and does not start it again. I can open a folder to test the context menu, but now I have to restart my computer to start working again. Is this normal? Will this also happen next time? Is there a workaround?

EDIT: after restarting my computer, it worked. For me, the problem was in the BthSendToContextMenuExt Class, just as in two of the replies above.

  • Edited by Lewistrick Wednesday, August 27, 2014 10:23 AM See edit
Free Windows Admin Tool Kit Click here and download it now
August 27th, 2014 10:06am

This seems to be working really nice, but there is one problem: the Restart Explorer option only closes the explorer, and does not start it again. I can open a folder to test the context menu, but now I have to restart my computer to start working again. Is this normal? Will this also happen next time? Is there a workaround?

EDIT: after restarting my computer, it worked. For me, the problem was in the BthSendToContextMenuExt Class, just as in two of the replies above.

  • Edited by Lewistrick Wednesday, August 27, 2014 10:23 AM See edit
August 27th, 2014 1:06pm

enabling bluetooth always is not always a good idea

check the link below for trobleshoothing right click,it worked for me  check the website 

 http://goo.gl/M37lx2

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August 31st, 2014 8:41am

Hi, Lewistrick

If your Explore restart failed, you can try to create a new task in Task Manager, then type explorer.exe and press Enter.

After that, Explorer process should be recreated.

This is just a workaround method, to troubleshoot your problem, you can check Event Viewer if it identify the problem.

September 1st, 2014 5:15am

It solved my problem. Thanks :)
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September 22nd, 2014 6:32pm

Thx this works for me

October 21st, 2014 11:44am

thanks a lot... i tried updating my graphics driver and did some other things but nothing helped me in solving this right click issue. But with this software: ShellExView my problem was solved. So thank you again....
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December 13th, 2014 11:27am

Thanks so much!  This tip saves me much aggravation.
December 15th, 2014 4:43pm

Another satisfied follower of your suggestion.  For me, the offending shell extension was Symantec Backup 8.1.0.7.
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December 16th, 2014 7:02pm

Thank you so much it worked :)

January 1st, 2015 9:50am

thnks..........it was causing me too

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January 10th, 2015 12:26am

Thanks for your guide.

It's working with me.

February 7th, 2015 3:25pm

thanks a lot!!

this thing worked fantastic

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February 27th, 2015 1:00pm

Thanks a lot, Problem Overcame.I just followed ur steps and found it's "BSappShlext.dll" Which is causing delay.
March 6th, 2015 11:07am

thanks a lot man, works like a charm :)
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March 14th, 2015 4:49pm

Hi

for me it was NVIDIA CPL Context Menu Extension. thanks a lot for great help.

Nils

March 17th, 2015 3:14pm

I have tried this but still my right click is working very slow. What should I do now?
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March 29th, 2015 9:12am

same here. works like a charm now! 
March 31st, 2015 12:58pm

Same culprit on my system as well.  Thanks Salford and Roger Lu!!
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April 2nd, 2015 9:28am

Same here...THANKS ROGER!!!!
April 23rd, 2015 7:26pm

thanks ,it had worked for me

problem is created by intel and i had disabled it

Does It also disables the intel graphic card from my laptop or just it removes Intel options from right click menu

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May 18th, 2015 12:44am

!

nvidia м Intel HD 4600, NVIDIA CPL м .



May 18th, 2015 7:36am

!

nvidia м Intel HD 4600, NVIDIA CPL м .



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May 18th, 2015 11:35am

!

nvidia м Intel HD 4600, NVIDIA CPL м .



May 18th, 2015 11:35am

!

nvidia м Intel HD 4600, NVIDIA CPL м .



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May 18th, 2015 11:35am

Hey Lu, thanks a ton, i had the problem for months, i signed up just to say thanks!
June 17th, 2015 12:21pm

thanks a lot!!!

solved the same problem on mine

thank u

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June 23rd, 2015 1:14am

Thank you! Indeed continue being awesome! Mine was TheDesktopConextMenu Class igfxDTCM Module
June 24th, 2015 6:53am

Big Thnx ! Mine problem was NVIDIA CPL too
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August 5th, 2015 4:04pm

Thank you for your help.

It works.

August 7th, 2015 10:00am

its worked for me thanks a lot sir..........................

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August 15th, 2015 1:11am

Merci BEAUCOUP ! ;)
August 15th, 2015 11:26am

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