Hello guys,

Got a bit of problem here and I'm going nuts with it.

I'm trying to configure interactive response group, when I hit deploy it gives me an error "contact already exists with Tel:+442**** and sip:abc@abc.com

I have only 5 users in my AD and none of these users have the attribute (telephone number) assigned to them. 

This is a new Setup. Hence I don't have any user with the sip address abc@abc.com

Any ideas where or how can I find deploy the response group?

Thanks

Grenald

• Edited by Grenald9 18 hours 25 minutes ago

It could be assigned to a UM object, analog phone, dial in number, common area phone... you'd have to dig a little.

Andrew made a couple of tools that may help you track it down though:

https://gallery.technet.microsoft.com/Lync-Get-All-Assigned-8c1328a0

https://gallery.technet.microsoft.com/Get-All-Lync-Enabled-d81892bd

See if one of those helps you find what the number is assigned to.