Im having a few issues with my Lync 2010 montoring server.

Basically, none of the Media Quality Diagnostic Reports are working and I desperatly need to find out some information on some call quality issues we are having.

Some of the other reports are fine (such as the peer to peer report and the dashboard seems ok).

Any ideas? Sorry its a bit vague but im by no means a SQL or Reporting services guy.

Hi MessageUndeliverable,

Please try the followings:

1. Run Get-CsQoEConfiguration cmdlet to check if the value of parameter EnableQoE is set to True .

2. Try to reinstall the monitoring Database.

(Note: You will lost all the data in the DB.)

Install-CSDatabase -ConfiguredDatabases -DatabaseType monitoring -sqlserverfqdn xxx clean

And there's an old case for your reference,

https://social.technet.microsoft.com/Forums/lync/en-US/5cbe3f5b-a421-42ae-93c3-22ea4846e0cd/lync-monitoring-media-quality-diagnostics-reports-are-empty?forum=lyncdeploy

Hope it can be helpful.

Best regards,

Eric

Hey,

I would try re-deploying the reports from the Lync deployment wizard. I have seen this fix this issue a few time in the past.

Are there any errors on your Front End or monitoring servers? The message queuing service my have a problem or stopped.

Have you tried rebooting the monitoring server?