Remove virus Win32/Protected.Fm
My system is infected with a virus attached to my WinLogon file. According to my AVG Virus Remover it is white listed meaning the program cannot remove it as it is critical to the operation of the computer. How do I go about manually removing it. I'm reluctant to simply restore my computer to the factory setting as I use Microsoft Office extensively and no longer have my disks (they were lost in a cross country move) and do not have the several hundred dollars to replace it.This virus also affects the recognition of my disk drive. I tried to load a new malware fighter and it kept telling me that it couldn't find drive E, my disc drive is D.Thanks for any help.
October 12th, 2010 1:00pm

Hi, Method 1.I would strongly recommend you to run an online Virus Scan.Sometimes the installed security program might not be just enough. I also recommend you to update your security software regularly. a. Follow the link below to run the free online scan:http://onecare.live.com/site/en-us/default.htm b. Run the Microsoft Malicious Removal Tool.Microsoft Malicious Removal Tool - 32 bithttp://www.microsoft.com/downloads/details.aspx?FamilyID=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en Microsoft Malicious Removal Tool - 64 bithttp://www.microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495E-94E7-6349F4EFFC74&displaylang=en Method 2.Also, you may consider the steps listed in the article below for Disk drive.Your CD drive or DVD drive is missing or is not recognized by Windows or other programshttp://support.microsoft.com/kb/982116 Hope this helps.Thanks and Regards:Shekhar S - Microsoft Support. Visit our Microsoft Answers Feedback Forum and let us know what you think. If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.
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October 13th, 2010 5:16am

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