Remote computer can't establish connection to client printer
Windows 7 Pro on both computers. Client is on Computer A and connects through Remote Desktop to Computer B Client wants to print from a program on Computer B to a printer connected to Computer A, but Computer B does not "see" the printer. Computer A has sharing enabled as well as the printer shared. The printer is a HP Officejet Pro 8500 and is connected through usb. Remote Desktop settings are set to allow for printer and disk access. Any ideas?
February 3rd, 2012 4:59pm

Did you push the device settings in RDP over to the remote computer? In other words, do you have printer redirection set to remote from the computer that is connecting remotely? In other words, when you call a print job, the printer on the remote computer is the one who responds. I'm not too sure, but I think that in order to print, the computer from which you are printing from has to be the computer that is receiving the connection, not the one establishing it. So if it helps, move the printer from the computer making the connection to that receiving it, and then reconfigure your device settings so that printer is set to remote. If you need instructions on how to do that, please feel free to let me know.
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February 3rd, 2012 6:42pm

The printer is on the local machine, RDP is set to redirect the printer to the remote machine. Remote machine does not see the local printer, thus is unable to print to it. Please let me know.
February 3rd, 2012 7:10pm

That's what I'm telling you though. Install the printer on the remote machine. You have it as local, so to the remote machine, it is looking for a printer that's not there. Or change the settings so that it redirects to the local printer.
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February 3rd, 2012 11:06pm

Joe Bradley wrote: Windows 7 Pro on both computers. Client is on Computer A and connects through Remote Desktop to Computer B Client wants to print from a program on Computer B to a printer connected to Computer A, but Computer B does not "see" the printer. Computer A has sharing enabled as well as the printer shared.  The printer is a HP Officejet Pro 8500 and is connected through usb. Remote Desktop settings are set to allow for printer and disk access. Any ideas? How do you want to print - via a shared printer (has nothing to do with RDP) or via printer redirection. In both cases you need print drivers. E.g. if you redirect a printer, whose driver is not available to the remote PC the printer will not show up in Devices and Printers. That you can change by manually installing the driver via the Print server properties page and afterwards closing your RDP session. If you open a new connection you should see the printer now. If you want to access the shared printer you have to connect to this shared printer either via the add printer wizard or by browsing via "Network" to the PC, which shares this printer and and selecting it there. Wolfgang
February 6th, 2012 10:44am

Neither suggestions work. I installed the drivers on the remote computer (Computer B). Both computers use Windows 7 Pro 64. The remote computer doesn't see the shared local printer when browsing network. I cannot install the printer by trying to install a local tcp/ip port by using //tsclient/<printername>. I've used shared printers many times with XP and Vista through Remote Desktop and never had this problem before. I would appreciate any other ideas.
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February 7th, 2012 1:03pm

Joe Bradley wrote: Neither suggestions work.  I installed the drivers on the remote computer (Computer B).  Both computers use Windows 7 Pro 64.  The remote computer doesn't see the shared local printer when browsing network. I cannot install the printer by trying to install a local tcp/ip port by using tsclient<printername>. I've used shared printers many times with XP and Vista through Remote Desktop and never had this problem before. I would appreciate any other ideas. Take a dive into Credential Manager and remove all credentials for the failing PC and either readd them or enter you credentials manually. Sometimes you have problems if you have allowed unauthenticated access to the PC running the printer, but need authenticated access to print. In that case you need to select to connect using different credentials, as otherwise always the unauthenticated access is tried, which of course fails. Wolfgang
February 8th, 2012 4:13pm

Joe, have you resolved this? I'm having exactly same problem except in my scenario I have SBS2011 and WIN7PRO. Problem is, that when I connect from WIN7PRO machine to SBS2011 it picks up all the local printers, such as the Fax, Microsoft XPS and HP Photosmart 7200 but it doesn't pickup the OfficeJet Pro. I doubt it's a driver issue, I checked and they both have x64 (Photosmart and OfficeJet). Don't understand why all other printers are connected, even the HP Photosmart 7200 but the OfficeJet is not. Only thing that comes to my head is that the OfficeJet Pro can be networked, and it was connected through the network as well as USB. I removed the network cable, removed it from the PC and installed it as USB only. Still no luck. If you could let me know anything you came across, it would be much appreciated. btw: the settings on the Photosmart and OfficeJet in terms of printer, driver, sharing and security setup is identical. Thanks!
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October 30th, 2012 6:48am

Ok, issue resolved. In case people come across the same problem, I had to download drivers from HP UK for the OfficeJet Pro 8500 printer for Windows Server 2008, install it on the server without adding a printer and then when user connected using RDC, the printer was automatically connected (Redirected).
October 31st, 2012 12:37pm

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