Remote assistance not availabe for guests group members
Hi,
Could you please help me how to allow guest users to launch msra (remote assisyance ) in windows 7 OS. I have added some domain
users into local guests group of the system based on some requirement and they are not able to launch msra.It says guest users cannot launch this . Any help please....
Thanks
Pras
July 10th, 2010 7:14am
Hi,
Please download and visit the following guide on Remote Assistance:
Windows®
7 Resource Kit
Best Regards
Dale
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July 12th, 2010 10:53am
Thanks Dale for the support.
I went through the document but unfortunately could not find anything which can solve my issue ? If you find something , could you please guide me what needs to be done on this case
Thanks
Pras
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July 12th, 2010 1:06pm
Hi,
Please see the following similar case:
How to offer remote assistance in Windows 7 using
run as?
Best Regards
DalePlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
July 13th, 2010 11:13am
Dear Dale,
I have tried the same and here the problem is I need the same user to launch the remote assisstance ( msra.exe ). If i use run as and put the same user name and his credentials i get the same error becasue the user is added to the guest group. I cannot provide
any other user credentials to launch the same .
Any local system policy or registry change would help on this ?
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July 13th, 2010 3:35pm