Remote Desktop logging in then logging out without getting to desktop.
I have an HTPC running Ultimate sp1 32bit on a domain. RDP has been working fine for a least a year until a few days ago. I've developed a very strange issue with remote desktop connections. Any time I try to connect I get to the log on screen> Enter user/password> the the "welcome" message comes up> then "logging off"> back to log on screen. The remote access is set up to work w/o NLA. I'm only having this issue on the HTPC all the other machines on my domain log in just fine. I've tried loggin in from 4 different computers(xp pro, Vista biz sp1 32, server 2k3, Mac 10.5.6 with MS RDC 2.0 client) on the domain, but I get the same result each time. I'm able to see the networks share and log into the event viewer remotely, but RDP is not working right. here's what is in the eventvwr after I try to logon via TS Log Name: Application Source: Desktop Window Manager Date: 3/8/2009 3:09:22 PM Event ID: 9009 Task Category: None Level: Information Keywords: Classic User: N/A Computer: HTPC.***.com Description: The Desktop Window Manager has exited with code (0x40010004) Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Desktop Window Manager" /> <EventID Qualifiers="16384">9009</EventID> <Level>4</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2009-03-08T22:09:22.000Z" /> <EventRecordID>81453</EventRecordID> <Channel>Application</Channel> <Computer>HTPC.****.com</Computer> <Security /> </System> <EventData> <Data>0x40010004</Data> </EventData> </Event> Log Name: Application Source: Microsoft-Windows-CertificateServicesClient Date: 3/8/2009 3:09:16 PM Event ID: 2 Task Category: None Level: Information Keywords: User: ****** Computer: HTPC.******.com Description: Certificate Services Client has been stopped. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-CertificateServicesClient" Guid="{73370bd6-85e5-430b-b60a-fea1285808a7}" /> <EventID>2</EventID> <Version>0</Version> <Level>4</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x8000000000000000</Keywords> <TimeCreated SystemTime="2009-03-08T22:09:16.753Z" /> <EventRecordID>81452</EventRecordID> <Correlation /> <Execution ProcessID="4068" ThreadID="1360" /> <Channel>Application</Channel> <Computer>HTPC.*****.com</Computer> <Security UserID="S-1-5-21-3769267361-2223447961-1639204970-1107" /> </System> <EventData> </EventData> </Event> Log Name: Application Source: Microsoft-Windows-CertificateServicesClient Date: 3/8/2009 3:09:16 PM Event ID: 1 Task Category: None Level: Information Keywords: User: ****** Computer: HTPC.*****.com Description: Certificate Services Client has been started successfully. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-CertificateServicesClient" Guid="{73370bd6-85e5-430b-b60a-fea1285808a7}" /> <EventID>1</EventID> <Version>0</Version> <Level>4</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x8000000000000000</Keywords> <TimeCreated SystemTime="2009-03-08T22:09:16.041Z" /> <EventRecordID>81451</EventRecordID> <Correlation /> <Execution ProcessID="4068" ThreadID="5028" /> <Channel>Application</Channel> <Computer>HTPC.******.com</Computer> <Security UserID="S-1-5-21-3769267361-2223447961-1639204970-1107" /> </System> <EventData> </EventData> </Event> Log Name: Application Source: Desktop Window Manager Date: 3/8/2009 3:09:15 PM Event ID: 9003 Task Category: None Level: Information Keywords: Classic User: N/A Computer: HTPC.*****.com Description: The Desktop Window Manager was unable to start because a composited theme is not in use Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Desktop Window Manager" /> <EventID Qualifiers="16384">9003</EventID> <Level>4</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2009-03-08T22:09:15.000Z" /> <EventRecordID>81450</EventRecordID> <Channel>Application</Channel> <Computer>HTPC.*****.com</Computer> <Security /> </System> <EventData> </EventData> </Event> Log Name: Application Source: Microsoft-Windows-Winlogon Date: 3/8/2009 3:09:15 PM Event ID: 4101 Task Category: None Level: Information Keywords: Classic User: N/A Computer: HTPC.******.com Description: Windows license validated. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-Winlogon" Guid="{DBE9B383-7CF3-4331-91CC-A3CB16A3B538}" EventSourceName="Winlogon" /> <EventID Qualifiers="16384">4101</EventID> <Version>0</Version> <Level>4</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2009-03-08T22:09:15.000Z" /> <EventRecordID>81449</EventRecordID> <Correlation /> <Execution ProcessID="0" ThreadID="0" /> <Channel>Application</Channel> <Computer>HTPC.*******.com</Computer> <Security /> </System> <EventData> <Data>0x00000000</Data> <Data>0x00000001</Data> </EventData> </Event> I've got no idea what the solution could be. Any help would be apprecaited. Thanks
March 9th, 2009 3:29am

Hi, Thank you for posting. Based on my research, I would like to suggest trying the following to narrow down the issue: 1. If you use wireless connection, please try the wired one to see if it works. 2. Please disable the following of the NIC properties: 1) IPv4 checksum offload 2) IPv4 Large Send Offload3) Receive Side Scaling You can run the following commands one by one in an elevated command prompt: netsh int ip set global taskoffload=disabled netsh int tcp set global RSS=disabled netsh interface tcp set global autotuninglevel=disabled netsh int tcp set global chimney=disabled 3. If possible, you can try to change the NIC on the HTPC and check how it works. Meanwhile, I will share the following with you: Using Registry Values to Enable and Disable Task Offloading http://msdn.microsoft.com/en-us/library/aa938424.aspx The Microsoft Windows Server 2003 Scalable Networking Pack release http://support.microsoft.com/kb/912222/en-us Hope this helps. Thanks.Nicholas Li - MSFT
Free Windows Admin Tool Kit Click here and download it now
March 11th, 2009 11:05am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics