Remote Desktop Session freezing. Please help.
On my machine I am running Windows 7 SP1 64bit Home Premium. I am having an issue with my remote desktop session freezing up. I have noticed that it really only freezes when and information notification warning or error pops up. Once it pops up the session just freezes completely. I have to manually reboot to proceed. This issue does not occur when UAC pops up wich I thought was odd. I have updated my video drivers and my drivers for my network card. Is there a KB out there to resolve this issue with remote desktop? Or has anyone else had this problem?
September 20th, 2012 4:03pm

On my machine I am running Windows 7 SP1 64bit Home Premium. I am having an issue with my remote desktop session freezing up. I have noticed that it really only freezes when and information notification warning or error pops up. Once it pops up the session just freezes completely. I have to manually reboot to proceed. This issue does not occur when UAC pops up wich I thought was odd. I have updated my video drivers and my drivers for my network card. Is there a KB out there to resolve this issue with remote desktop? Or has anyone else had this problem? Update: I have disabled the recording and audio in the local resources tab on the rdp config. Others say this helped them but it did not resolve my issue. I have found that when I stop the Windows Audio servce on my local machine then connect via rdp. I have no problems.. The Windows audio service is also disabled on our server to save on resources.. But this should not really matter. I hope this helps someone.
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September 20th, 2012 4:35pm

Hi, Glad to hear this issue has been resolved. Thanks for sharing. We really appreciate your time and efforts. Hope your experience will help other community members facing similar problems. Regards, Vincent Wang TechNet Community Support
September 23rd, 2012 10:15pm

Shutting off needed services such as audio is not an answer. It is a work around. I am having the exact same issue with my Windows 7 64b professional desktop. whenever the remote desktop (xp, 2003 TS, HyperV server, or other) issues a popup, error, etc. the remote screen freezes and I get disconnected. Rarely will it auto-reconnect. But when I try to log back into the disconnected session I then hear the audio of the previous error. Very weird. If I use my XP desktop to login to these same RDP desktops, I have NO problems like this at all. I don't like having to turn off my audio just to use RDP. Is there any other ways to fix this?
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December 7th, 2012 8:14pm

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