Remote Desktop Connection doesn't accept connections after installing Security Update (KB2667402)
64bit Windows 7 Enterprise running on a Intel Pentium chip. I keep losing my Remote desktop ability. Everytime the security update installs, I get an error that I can't connect. I uninstall update and it works until overnight, at which point Windows update politely re-installs it. I checked on the site for the update http://support.microsoft.com/?kbid=2667402 I have the following file versions as suggested by the articles Rdpcorekmts.dll 6.1.7601.17828 149,504 26-Apr-2012 05:41 x64 Rdpwsx.dll 6.1.7601.17828 77,312 26-Apr-2012 05:41 x64 Rdrmemptylst.exe 6.1.7601.17828 9,216 26-Apr-2012 05:34 x64 I had to search for them, they are installed in C:\Windows\winsxs\amd64_microsoft-windows-t..instationextensions_31bf3856ad364e35_6.1.7601.17828_none_f83075d781b149cb I don't have a custom RDP listener, removing the registry keys suggested by the article seemed to have no effect.(I made a backup first) The only thing that seems to do anything is uninstalling this Security Update (which then re-installs overnight) Any help or ideas are greatly appreciated. Thanks.
June 19th, 2012 7:46am

1. Interesting is that Microsoft has reissued update: On June 12, 2012, security update 2667402 was rereleased to address this issue. Customers who are running Windows 7 or Windows Server 2008 R2 should install the reoffered update. This includes those who already successfully installed the update that was originally offered on March 13, 2012. 2. I would address this problem to Microsoft support 3. Before the problem is resolved, hide this update. Regards Milos
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June 19th, 2012 12:40pm

Hi Milos, D'oh! I should have remembered hiding the update. 1. The re-issue is what is causing the pain. It is odd that it was re-issued, probably mucked up some other configuration. 2. They wanted to charge a credit card to open a support incident. Not really big into doing that, so was hoping that they sometimes watch the boards... if I do get an answer then hopefully it helps someone else out. 3. Doing it right after this is posted! Thanks for the reminder.
June 19th, 2012 3:35pm

Hi, Microsoft rereleased MS12-020 on Tuesday to reoffer security update KB2667402 for all editions of Windows 7 and Windows Server 2008 R2. The new offering of this update addresses an issue with the update originally offered on March 13, 2012, where the update is installed on Windows 7 or Windows Server 2008 R2 and then the operating system is subsequently updated to Service Pack 1. This scenario results in the incorrect binary version of rdpcorekmts.dll (6.1.7600.16952) being installed instead of the correct version (6.1.7601.17514). Systems running supported editions of Windows 7 and Windows Server 2008 R2 will automatically be offered the new version of this update. Customers using these operating systems, including those who have already successfully installed the update originally offered on March 13, 2012, should install the reoffered update. Niki Han TechNet Community Support
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June 21st, 2012 3:57am

Hi Niki, I did get the update on the re-issue. After installing the update I could no longer remote in. I am using Win 7 with SP1 installed on a 64-bit machine. According to MS12-020 I should have the 6.1.7601.17828 which is what I have. Oddly enough, it is still the version I am left on after removing the update and hiding it (at which point the Remote Desktop allows connections). I am also experiencing the same situation on a Windows2008 server. We don't normally Remote into it, but we had a power outage and I needed to this morning...
June 21st, 2012 9:05am

I have the same issues - are Microsoft going to fix this or if you call them do they have an answer??
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June 28th, 2012 4:45am

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