Remote Assistance - Manage network support?
Windows 7 Ultimate 32-bit
I would like to use Windows Remote Assistance as a support tool for all computers on our network (approximately 400). As of now, I have came up with adding a log in script to execute:
MSRA /saveasfile "x:\%username%" password
In return, the log off script will delete the file.
What this does for me is create a Windows Remote Assistance invitation file in a network location I can browse to, see what users are logged in, and it takes record of the computers location ( IP/Computer Name). Makes things much easier for me to connect to
users and makes it easier for the user. Less user assistance in connecting the better. My objective is to connect to the system without the user having to do ANYTHING, of course they will need to click accept but other then that. As of now, I have to walk
them through getting me the computer name so I can type it into the Windows Remote Assistance.
My issue here is this pops up a window like this one:
http://s5.photobucket.com/albums/y174/littleman2030/?action=view¤t=Capture.jpg
My question is: Is there any way to get this to launch quietly in the background or minimized to the Notification Area?
Also: I am more then happy to have answers with better ways to accomplish my objective. I don't want to use RDP, and would prefer not to use
a third party software.
August 17th, 2012 11:36am
Hi,
For Script issue I would like suggest you post it to
Windows Script Forum for help.
Thank you for your understanding.Your Name
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August 21st, 2012 5:55am