I have a 2 year old AcerAspire 5810-4657 running windows 7. I am trying to install a net card from verizon. The card has been activated successfully, however I have not been able to make a connection. Upon further investigation, I have came across the fact that the Remote Access Connection Manager was not running in the component services. When I tried to start the service, I received and error that read 'error 20 unable to find device'. I have checked to make sure that all dependent sevices have been started and are running; they are. Thus far I have tried to run some scans and even restored the computer to an earlier date, to no avail. I have had a verizon net card on this computer once before with out any problems, however, now seems to be a different matter. Has anyone came across this problem and if so were you able to resolve the issue without doing a complete system recovery? Any help is appreciated. Thank you.

Hi, Thank you for your post! What is the exact error message? At this point, I would suggest enable the Telephony service reset TCP\IP protocal, refer to http://support.microsoft.com/kb/299357. Regards,Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.