Redirected Offline files not available in windows 7 explorer search - search results remain empty
Hello all, we are using Win7 Enterprise with W2K8 R2 file server. All users get there home drive mapped as network drive from this file server and GPO redirects this "personal drive" to Win7 library "documents". Also GPO enables Offline Folder function for this "personal drive". We are facing the following issue: Users cannot search inside their personal drive using explorer search. No matter if they search for file extensions or file names - the search result remains empty. Any ideas of what went wrong here? Thank you
March 23rd, 2011 5:14am

Hi, Please check if the steps in the following similar thread helps: How do I get windows 7 to Index a network mapped drive? Regards, Sabrina This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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March 25th, 2011 5:27am

Hi, I have checked seriously the MS how to's in this matter but still could not fix this issue! I have already cleaned up the CSC Folder and also rebuild the index several times ( offline folders are in scope of indexing ) but could not fix it. Even a *.* search on the regarding offline folder stays empty and does not show any results. Any ideas would be really appreciated! Thanks Thomas
March 29th, 2011 6:33am

Hi, Have you taken the steps in the link which I provided? How do I get windows 7 to Index a network mapped drive? Add a non-indexed UNC as a library ------------------------------------------------- 1. Create a folder on your hard drive for shares. i.e. c:\share 2. Create another folder in the above share. i.e. c:\share\music 2. Link the Library to this folder. 3. Delete the folder. 4. Use the mklink in an elevated command prompt to make a symbolic link. Name the link the same as the folder you created above. i.e - mklink /d c:\share\music \\server\music 5. Done. Now you have non-indexed UNC path as a library. · Regards, Sabrina This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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March 30th, 2011 1:47am

Hello, I too am experiencing the same issue as the original poster (thoby). With a Win7 ENT client and a W2K8 R2 with file server role and Windows Search Service. Users "My Documents" are redirected to a shared folder on the server and Offline Files are enabled on the Win7 Client. I have figured out the following; With Windows Search Service installed on the server doing a search on the client with Offline Files enabled there are NO results returned. With NO Windows Search Service installed on the server doing a search on the client with Offline Files enabled there are results returned. With Windows Search Service installed on the server doing a search on the client with Offline Files DISABLED there are results returned. Sabrina, The link you provide and answer you propose does NOT address this issue and configuration in my opinion. Nor is it a realistic approach when it would have to be implemented on over 1000 clients. We are an org where we have to do 'more with less' and can't afford the latest "Enterprise Search" offerings from MS. What I need to know in order to move forward in our Win7 rollout design is; Is this behavior by design? Is this behavior expected? Thanks, Richard J. C.
May 27th, 2011 10:57am

Hi Richard, I Don't think that you should enable the windows search service on regartding W2K8 R2 file server. From my point of view, this problem only belongs to the local client and the indexing service itself. Did you already try this "funny" thing: Open your windows explorer - go to the offline folder content - type in something you would like to search for - the result should be an empty window now please leave the empty result window open and rebuild the index! After the index is deleted and rebuild started up, you should get the results in your search window you would always like to have! I am currently in a MS call in regards to this issue - now already since a view weeks - currently it looks like that a computer based policy is causing this issue. But this is just an assumption, while we do not have any GPO configured to modify or break the search service behaviour! I assume this while installing a fresh windows 7 enterprise OS in an OU where no computer based policy is applied shows that searching/indexing is working fine. I will keep all updated.
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June 6th, 2011 9:53am

Thanks for the reply thoby, I'll try your "funny" thing and let you know if I get the same result. Regarding not enabling the Windows search service on the server. This doesn't work for us as we are also hostingc file shares and need to leverage the indexing on the server for those shares. They are too large in size to expect users to make "always offline" and use offline files. So in our environment, we have users with "Documents" redirected to the server for private documents and a mapped drive for shared documents. RichardJC...
June 6th, 2011 10:06am

Hi thoby, I have tried your 'funny' thing and can reproduce the behavior where we have to delete and rebuild the index and now the search will return results. There is one other piece of information and that is for this to work there must be at least one 'sync' of the offline files. I have had to manually select all the files in the redirected folder and force a sync. RichardJC...
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June 24th, 2011 3:46pm

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