Reboots after disconnecting from remote desktop session
I have noticed this more than a few times now. After I have disconnected from a remote session to my work machine (which runs Windows 7) the machine reboots. Or to be more precise, at least all the running applications shut down, since I have not been able to find anything in the event log that will tell me for sure that the machine has indeed rebooted. I have also confirmed by asking another coworker who also runs Windows 7 on his work machine, to try remote desktop over vpn from home and see if the same thing happens---and indeed it does. Has anyone else noticed this happening? What is the best way to figure out when the machine rebooted? Is there some way of turning on more detailed logging as to what caused a reboot? Work machine: Windows 7 Ultimate x64 Home machine used to remote desktop into Windows 7: Windows Vista Ultimate x64 Thanks.
July 12th, 2009 7:06pm

Which program are you using for the remote sessions? If it is not Windows 7 RC build-in program, I suspect that this is an application compatibility issue. We could connect to our Windows 7 RC system via Remote Desktop, and this issue does not occur after we disconnect the connection. However, if you are using Windows 7 RC build-in programs, please let us know if the computer restart, or it does not reboot and only the programs are shutdown.
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July 14th, 2009 6:11am

I am indeed using the built in Windows 7 RC remote desktop, not some third party software. I would like to know how to find out whether the computer has rebooted or just the open programs have been shut down. Do you have any suggestions how I could figure that out?
July 15th, 2009 4:30am

The following scenario may be what happens when the issue occurs. When you disconnect, you do not "Log off", but only close the Remote Desktop Window. After that, on the remote computer, the user account you logged with logs off. Next if you would like to connect again, the process you experience would be reboot process. This behavior occurs if the Fast User Switch is turned off on the remote computer. To resolve the issue, on the remote computer, please launch gpedit.mmc, locate to the following policy. Local Computer Policy->Administrative Templates->System->Logon, and set Hide entry points for Fast User Switching to Enabled.Arthur Xie - MSFT
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July 15th, 2009 12:45pm

Tried your suggestion. Did not fix the problem.
July 17th, 2009 1:24am

This behavior can be caused by related policies. Please open "gpedit.msc", find the following branch. "Computer Configuration\Administrative Templates\Windows Components\Terminal Services\Terminal Server\Session Time Limits" By default, the value of the policy "Set time limit for disconnected sessions" is Not Configured. If you have set a value, for example, "1", the active but disconnected session will be inactive after it disconnects for 1 minutes. Please check the value in the Remote Desktop server computer. Additionally, by default the other three policies in this branch are set to be "Not Configured".Arthur Xie - MSFT
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July 20th, 2009 10:11am

No that did not work either :-( I have made some more observations and this is what I noticed: 1. The log off does not happen right after disconnecting from the remote desktop session. 2. I see this entry in the event log around the time the log off occurred: Source: Winlogon EventID: 7002 Text: User Logoff Notification for Customer Experience Improvement Program I've tried a search for this text and cannot find anyone else complaining about this as being the cause of a log off.
July 26th, 2009 2:55am

Is the computer in a domain? If so, does the issue occur on other computers in the same domain? Arthur Xie - MSFT
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July 30th, 2009 9:11am

Yes, the computer is in a domain. The issue does seem to happen on another Windows 7 machine, but I have not been able to confirm that. It definitely does NOT happen on other Vista or XP machines in the same domain.
July 30th, 2009 9:16pm

I just installed Windows 7 RC on my work PC as well and have noticed this same issue. I have RDP'd to the Windows 7 machine probably 4-5 times from 3 different XP machines and the Windows 7 machine has rebooted or logged off 2 times. Both times it did that I had RDP'd to it from 2 different XP machines. This PC is a part of a domain. This is very anoying and I sure hope to find an answer soon. JT
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August 5th, 2009 4:26pm

Please try the new RDP update for non-Windows 7 systems. Description of the Remote Desktop Connection 6.1 client update for Terminal Services Arthur Xie - MSFT
August 7th, 2009 12:57pm

Please try the new RDP update for non-Windows 7 systems. Description of the Remote Desktop Connection 6.1 client update for Terminal Services Arthur Xie - MSFT I have XP SP3 which come with the latest version of Remote Desktop and it still does it. I tested it now with 3 different versions of RDP on XP machines being the PC connecting to the Windows 7 machine and it does it with all versions. Anything else to try? This is so very annoying!! JT
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August 7th, 2009 5:28pm

I already have the latest version of the Remote Desktop Client. Also confirmed that it does support the 6.1 protocol.
August 8th, 2009 8:21am

Does anyone else have any suggestions? This is indeed very annoying. It means every time after I remote desktop into my work machine, I end up shutting down all running programs and lose context of whatever I was working on when I log in again.
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August 10th, 2009 7:10pm

Are the computers you use to connect to the Windows 7 computer in that domain either? If not, please let us know how you could connect to your work domain. Via a VPN? And how does it work if you connect to the computer from the a computer that is in that domain?Arthur Xie - MSFT
August 12th, 2009 10:43am

No, the computer I use to connect to the Windows 7 computer is not in that domain. I connect into my work network over VPN and then remote desktop into my work machine. I havent had a chance to connect to the work computer from within the domain. Let me try with a spare laptop at work perhaps.
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August 13th, 2009 4:11am

I just suspect that it is related to VPN server security policies. Will wait for the result after you test with domain computers.Arthur Xie - MSFT
August 15th, 2009 6:59am

Finally had a chance to try it out from within the domain. No change. Yesterday evening, RDP'd into my Windows 7 desktop machine from a laptop running Windows 7 and within the domain. Disconnected the RDP session from the laptop in about 5 minutes. Went home. Came back to work today. I had been logged off my desktop.
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September 1st, 2009 6:22pm

I have been running into this very problem too. My work desktops are Windows XP. Since my upgrade to Windows 7 RC at home (4 months ago), everytime I disconnect my remote desktop connect from home, my Windows XPs will log me off. I'm too very annoyed with this, but "annoyed" is not all, this issue prevents me from checking on long running tasks that I start in the officebefore I head home. More than once I lost work and time because the machine just logged me off and close all running processes.One difference I noticed is that if I connect to Windows Server 2003 (SP2) it will not reboot when I disconnect.I never seen this problem when I was using Windows XP.
September 21st, 2009 3:23pm

I am facing the similar problem. I am connecting to my desktop at work place running on Windows XP from my laptop (windows XP) over VPN. I remember this problem started recently. Upon re-connection, I could see all my running applications are shutdown. Any help would be appreciated.
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October 1st, 2009 7:42am

Was having same issue.Seemed after I used VPN and exited (instead of logging off) - it wouldlog me out by itself. This never happened with XP.I checkedmy user settings in Active Directory, and on the "Sessions" tab, I see "End a disconnected session" is set for 2 hours. I'm going to switch this to Never and see if it helps. It seems that Windows 7 actsmore as aTerminal Server, since XP never had this issue, and the settingsin AD haven't changed for myself.Not sure if it would beconsidered a bug, or a "feature". IfI don't post again u can assume it fixed my issue.
December 10th, 2009 10:44pm

Happening to a few of our admins too...Win 7 Ent 32-bit I have not seen it yet on my 64-bit install...boxes in domain
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December 23rd, 2009 6:56pm

I'm having the same issue, did anyone resolve this yet? It's really annoying, it is closing all of my Virtual PC's in VMWare Workstation when i close my RDP session.
December 31st, 2009 5:29am

Wow glad I found this post, I have been searching for this same issue. I have the same problem with my Windows 7 install on a W2K3 domain. I checked all group policy settings etc and all seem fine. I simply disconnect the RDP session and reconnect and my apps that were running are no longer running. Hopefully someone figures this out...it would be great because this is really annoying!!
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January 6th, 2010 5:16pm

Interesting issue.It's a really basic question, but worth asking: Are you logging in to the computer remotely using the exact same account as you're using locally? When you log in, do you see the programs you left running when you left the Windows 7 system? If on a domain that will mean the username will need to be DomainName\Username and if not on a domain it will be RemoteComputerName\Username.I cannot reproduce the problem stated above here under these circumstances: Vista x64 running mstsc.exe, connecting to Windows 7 Ultimate 32 bit. When I log in remotely, the local Windows 7 console reverts to the login screen and the RDP desktop is shown. When I disconnect by closing the mstsc window, I am presented with a popup dialog with title "Disconnect Terminal Services Session" and the message "This will disconnect your Terminal Services session. Your programs will continue to run while you are disconnected. You can reconnect to this session later by logging on again." Once I complete the disconnect I can log back into the console on the Windows 7 machine and see the same programs running. The Windows 7 system has not been logged-off nor rebooted.How are you disconnecting? Are you seeing the "Disconnect Terminal Services Session" dialog I described above?-NoelP.S., On a system bootup you will ALWAYS see at an "Information" entry in the System event log from source "EventLog" with text "The Event log service was started."
January 6th, 2010 7:35pm

Noel... Yes. I am logging into the SAME exact domain account. I have been doing this for three years on XP machine with no issues. I log in to the machine locally, start up some programs, lock the machine and go home. I connect to the machine via RDP from home, applications stay running with out an issue. I am done working and I click the 'X' to disconnect but keep the program running. If I log back in right after this disconnection it seems that the programs stay running. It seems that it takes a few hours for the logoff to occur. I have been using RDP to machines for years and never had this issue. My domain is running Server 2003 native mode, no issues running Windows XP or Vista desktops with this same issue. My specific desktop that I am RDP'ing to is a Windows 7 x64, and I am connecting from a Windows 7 64 bit laptop. Hope this explains the problem.
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January 6th, 2010 10:43pm

I am seeing similar issues, although I mainly connect with Microsoft's Mac RDP client. Any documents that were open at the time of disconnect come up in a recovered state. It looks like the applications were forced to quit. Outlook and Office are writing "7003" events to the event logging indicating that they have quit unexpectedly. The host is Windows 7 Enterprise with the latest service packs and the client is the 2.01 Remote Desktop Client for the Mac. I will try from a windows host and see if I see similar results. We have a 15min screen saver lock group policy and my suspicion is that it is somehow triggering the event. If I am away from the client but have sound on, I can hear Windows 7 initiating a logout. The group policy works normally when on the host at a console (machine locks but does not log out).
January 8th, 2010 11:50pm

Just to support other observations that I am seeing in the thread, this problem did not exist with Windows XP or Vista Hosts. It seems to be a new issue specific to Windows 7.
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January 9th, 2010 12:42am

I have this issue, but my configuration is different: The computer I'm logging on to is Windows XP. The computer I'm logging from is Mac OSX (Snow Leopard) running the MSFT Remote Desktop Client. I'm using CiscoVPN to get on to the network. When I log in, I see all the programs I had opened earlier. After I close RDC, quit CiscoVPN and go back to the computer, I see that I'm logged out. (I'm not sure if I got logged out or the computer rebooted).
January 15th, 2010 7:56pm

Look in the System Event Log to determine if the computer rebooted.-Noel
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January 15th, 2010 8:12pm

I am having the same problem. Very annoying. Win7 64 at work and Win7 64 at home. I am running tests on my office computer and when I getting back to office, all programs have been terminated. I have also observed, that sometimes I am unable to get back the monitor screen on my office computer after having been logged on remotely. It seems like the video card is in sleep mode. However I can still log on remotely. Why will Microsoft recognize this problem and come up with a solution? Knut
January 21st, 2010 7:12pm

I have purposely been disconnecting from my Windows 7 x64 machine to see if I can reproduce this issue. I cannot.However, this message showed up in my Action Center today:Is it possible a Windows Update is what's happening to you folks who are finding your apps shut down after disconnecting for a while? The logs should tell you.The old saying is going through my head... "That's not a bug, that's a feature!"For those of you who do not want your computer automatically rebooting, you CAN configure Windows Updates to not forcibly shut your computer down, but to remind you so that you can choose a proper time to do it. That's what I normally do (but haven't yet reconfigured on my new x64 system, hence the above message). Here's how:1. Click the Start orb, choose Control Panel, and click the Windows Update applet.2. Click the Change Settings link at the upper-left3. Change the setting to Download updates but let me choose whether to install them-Noel
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January 21st, 2010 10:14pm

No, I checked the update log and my last update was on jan. 13th. I had a reboot tonight and I had one yesterday afternoon (after being away from my remote computer a few hours. My remote machine went to hibernate and terminated my connection.) I have been working from home the last few days. Knut
January 22nd, 2010 9:59am

I had two updates (with reboots) from Microsoft just installed on my Windows 7 machine, and since I hadn't reconfigured it to ask me before installing it reset both Thursday night and Friday night.You say you had some reboots... Any evidence they were unexpected reboots, or do they look as though they were initiated by some software.-Noel
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January 23rd, 2010 7:59pm

I am not sure that all of these are reboots. Most of the time is seems that I have been logged off automatically when the remote session is terminated. When I log on again, the log on sequence is just like after a machine reboot. All my programs has been terminated. In the system log I have this entry "User Logoff Notification for Customer Experience Improvement Program".
January 25th, 2010 10:10am

I just looked at my system at the time of an automatic reboot for updates... There is, in the System log, for a reboot because of updates, an Information entry from Source=WindowsUpdateClient, Event ID=22, Task Category=Automatic Updates that states: Restart Required: To complete the installation of the following updates, the computer will be restarted within 15 minutes: followed by list of updatesIf your system has been rebooted, if you look carefully through the system events between the time you logged off and the time you have logged back on and found your programs terminated, you will DEFINITELY find an entry that explicitly states that the system has been booted up. Look for Source=EventLog, Event ID=6009, Task Category=None. If there are a large number of events, possibly a quicker way to do this is to sort by Event ID (it may take a few moments to complete) then scroll down to 6009. You'll have to read through the Date and Time values, as they will be out of order.-Noel
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January 25th, 2010 6:04pm

There is no such event with ID=6009. As I said in my last post, I do not think the problem is caused by a reset, but a user logoff that terminates all user programs.
January 26th, 2010 9:25am

Take heart that this is not normal and it can work properly. I've been using RDP heavily for the past few days, and I haven't had it happen once except for when a Windows Update went in as I described above.However, I've discovered something that could possibly help...When you disconnect, rather than closing the tsclient window with the [X] and getting the warning that you're disconnecting, instead try clicking the Start orb in the remote session, and click the little arrow to the right of the [ Log off ] button, then the Disconnect entry, which is the "synchronous" way to do an RDP disconnect without logging off. Perhaps if it is initiated by the remote system your programs won't be closed.-Noel
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January 27th, 2010 6:51pm

The tooltip for the Logoff says "Close programs and logoff". This is exactly the oposite of what I want. I do NOT want to logoff and close any programs. I want to leave my session at work and continue at home, leave the session at home and continue at work. The worked without a hitch on windows XP. Knut
January 29th, 2010 3:11pm

You're not listening.Click the little arrow to the right of the [ Log off ] button, then the Disconnect entry.This is not Logoff. There is another feature there, and it's exactly what you want. Try it for Pete's sake.-Noel
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January 30th, 2010 7:39am

I see what you mean. I tried it once and it worked. However, most of the time my remote connection is shut down due to my remote computer enters power down state. It seems to me that the default behavior in this case is to logoff and not to disconnect. Do you know if there are settings that can be changed so that that a disconnect is performed instead of a logoff. Knut
January 30th, 2010 1:05pm

No, I'm sorry to say I don't know of any such setting.You could set your computer not to power down I suppose.I can't figure why a connection failure should force a logoff - maybe it's a security thing.-Noel
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January 31st, 2010 6:13am

Last night I am absolutely sure I used the "Disconnect" button when I terminated the remote session at home. When I came back to work this morning, I logged on my computer and all my programs were terminated, just like a restart, but no signs of a restart in the system log. This never happened to me using XP. In my opinion this is either a programming bug or a design mistake. This makes the remote desktop useless in many situations. I guess I'll have to look into third party solutions. Knut
February 2nd, 2010 9:32am

KnutVG - from your replies it's hard to figure out if your PC is logging off a disconnected session, or if you're having a power setting, or something else. Noel's arrow-disconnect tipe was a good one. You said " I tried it once and it worked. However, most of the time my remote connection is shut down due to my remote computer enters power down state" That makes it sound like his tip worked fine, you just need to tweak your power settings. The issue should either happen some or none of the time - but it's hard for people to help when you blame it on different things every time. Have you tried looking at your USER settings in Active Directory (if you are on a domain)? It worked for me - the "sessions" tab. Not talking about Group Policy (local or Domain). Of course a user configuration group policy could affect that setting as well. Specifically your work PC - not your home PC. If you don't have access to your domain Group Policies or your own user Active Directory settings - talk to your systems administrator.
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February 2nd, 2010 6:52pm

As I said in my last post. Yesterday I am certain that I used disconnect. I have also changed my power settings so that my remote never turns off. However, when I logged on at work today all my programs from yesterday were terminated. This never happened on a windows XP machine, even if the remote is Win 7. When I said it worked once with the disconnect, I only waited a short while before logging on again. I found this in the system log of my work PC: "User Logoff Notification for Customer Experience Improvement Program". This happened one or two hours after I disconnected.
February 2nd, 2010 7:22pm

Sounds very similar to the issue I had, except I don't remember the exact System log info. As I asked in my last post - Have you tried looking at your USER settings in Active Directory (if you are on a domain)? I fixed my issue on the "sessions" tab. It was never an issue until I went from XP to Win 7. Do you have access to your user setting in Active Directory, and access to both your local and domain level group policies?
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February 2nd, 2010 7:54pm

That is the key to concentrate on: The "User Logoff Notification for Customer Experience Improvement Program" event in the event log.What causes this event? This is what we need to know. There are virtually no clues on the Internet.I have never seen it myself.Are there other events nearby that one that could help us understand what has happened?-Noel
February 3rd, 2010 3:13am

I've been getting the same issue as KnutVg with windows 7 32bit and never ever had this issue with XP. I have made amendments to the "session" tab for my logon so will see if the problems persists over the weekend.
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February 5th, 2010 5:15pm

Leemoo, do you see the "User Logoff Notification for Customer Experience Improvement Program" event in the System event log?-Noel
February 5th, 2010 8:51pm

Hi All, I too have been having the same issue, where I have just been dailling on to my Windows 7 PC by a TS Gateway and disconnecting and then the next morning finding out that it has logged me off. I have been looking at this issue for the last few days and think that I have found a solution =), this means that you have to enter Microsofts biggest Windows bug "GodMode" (You are able to get to this in the normal Control Panel but GodMode is easier). I found when trying all these other fixes it still didnt work, but from looking in the event logs at the system event Noel mentioned it clicked where I had seen this before. I tried this fix over the weekend and thankfully it worked for me. I even just closed the RDC window by clicking the X and this still saved my session in progress this morning. I also had the unfortunate pleasure of testing if this is a new "Windows Security Feature", as my PC crashed and it just restarted the whole machine while still connected and this was also successful. If you already have enabled GodMode then start at step 2, if not start at the beginning. 1) Create a new text file on your desktop called GodMode.{ED7BA470-8E54-465E-825C-99712043E01C} (You will need to remove the .txt off the end, the icon will look like the Control Panel). 2) Enter "GodMode" and open up "Action Center" 3) In "Action Center" open up the 1st selection "Change Customer Experience Improvement Program Settings" 4) Change it to "No, I dont want to participate in the program" and Save the changes. 5) Open up Services.msc and, Stop/Disable the service called "Application Experience" Give this a go and let me know what you think, it worked for me and think this should fix your problem too. Thanks Tim
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February 8th, 2010 2:09pm

Thanks for that, Tim. For those who don't want to create a magical folder (which is pretty cool, but also pretty geeky), just do the following: · Click the Start orb.· Type Customer Experience into the search box.· When it appears, click Change Customer Experience Improvement Program Settings.For what it's worth I had this enabled and I wasn't seeing logoffs. -Noel
February 8th, 2010 4:51pm

Thats cool, I always find GodMode really easy as there is everything you need there. The "Customer Experience program" is also in Control Panel but its nested quiet far down, so i figure this might be easier. It is strange why you seem to be one of the few people that dont seem to be affected by this, but it could be that your PC is in a domain and the Group Policy is stopping it or even the version of Windows you have. Lol who knows but for those people that have this problem, this fix has worked for me now, and thank God I have been able to leave my work open without it being lost for the past few nights. Tim
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February 9th, 2010 12:32am

I have disabled the Customer Experience Program as described here, but it did not resolve the problem. I also located some settings in the task scheduler for the Customer Experience Program and disabled those, but the problem persists. Last night I logged on remotely at 7pm and disconnected after a couple of minutes. At 9 pm I was logged off by the Customer Experience Program. Seems to me that it normally happens two hours after I disconnect. ( I installed all the windows updates that came yesterday before this.) Knut
February 11th, 2010 9:43am

Hi Knut,Is your computer behind a router/firewall? In other words, if someone else (e.g., the Customer Experience Program people) had an account and was trying to log in remotely, could they?Being logged-out like that implies that someone else is logging in. I'd scour the logs (e.g., the Security log) to try to find any other evidence of who or what is logging in or running at that time.-Noel
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February 11th, 2010 3:20pm

Hi Noel, Yes, the computer is behind a firewall. I checked the security log and find it very confusing. There are many logons/logoffs, but this is a few seconds before I were logged off: SubjectUserSid S-1-5-18 SubjectUserName SYSTEM SubjectDomainName NT AUTHORITY SubjectLogonId 0x3e7 In the system log, I find this entry with the same timestamp: The Interactive Services Detection service entered the running state. 12 seconds later I were logged off. I suspect that this is some kind of check/update done by the IT department. I have contacted them earlier about this issue, but they don't reply. Regards Knut
February 11th, 2010 3:47pm

That Interactive Services Detection service appears to be involved with helping to notify the user of something... Possibly an impending logoff? I have read about IT people setting systems up to force the logoff of inactive users. I think they may think it's good for security, but as usual what's good for the masses is not always good for the smart user. The funny part is that they may not care that they're blocking you from getting more work done for the company.Talking to your IT folks is probably a good avenue to follow-up with.-Noel
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February 11th, 2010 4:28pm

Any updates on this problem? Very very annoying and it worked flawlessy on Win XP but on Windows 7 I get logged out everytime I quit the RD or shuts down VPN. BR, / Janne
March 30th, 2010 12:32am

Yes, my problem was finally solved by the IT staff. It was an AD setting i think. Knut
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April 6th, 2010 10:26am

Was it the AD setting I suggested back in December, and that I explicitly asked you to check February 2nd?
April 6th, 2010 6:22pm

Yes, I think so. It took me about two months before I got a positive feedback from the IT department about this. Knut
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April 7th, 2010 8:30am

I've never seen so more mindless babble. The QUESTION is... Why, when I remote desktop into my work PC (Windows7) from my home PC (Windows7), do I have to reboot my work pc remotely in order to login at work the next morning?? Anytime I work from home in the evenings I have to reboot my work pc before logging off or I cannot login the next morning at work. The screen is black and only shows the mouse cursor on one of my dual monitors. I have to go to a co-workers pc to remote desktop into my PC in order to reboot it so I can walk back over to my work pc and proceed to login. This is an extremely annoying issue and I would think it would be a high priority.Jimmy James
April 9th, 2010 5:55pm

Any updates on this problem? I have been looking for an answer for months now. It is really annoying...
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April 9th, 2010 6:41pm

have you eliminated the per-user settings in AD? [End a disconnected session]http://technet.microsoft.com/en-us/library/cc754128.aspx Earlier in the thread you mentioned a domain is in use. If there have been other changes implemented within the domain, your experiences may be the result of those changes?
April 11th, 2010 8:07am

I think I have found a fix. At least a fix for me. For those who do not have access to modify AD admin objects. I think it is an AD issue. My symptom is I would get the following message in System event log: Application popup: Idle timer expired : Session has been idle over its time limit. Logoff will start in 2 minutes. This tells me that my user is about to be logged off after I disconnect from the remote machine. The fix is to adjust the "idle time limit" Run gpedit.msc -> Computer Configuration -> Administrative Templates -> Windows Components -> Terminal Services -> Sessions-> 1) Enable "Set time limit for disconnected session" to NEVER 2) Enable "Sets a time limit for active but idle Terminal Services sessions" to NEVER Works for me and I am able to leave my work computer running and RDC from home without my work computer user affected. Good Luck, Larry
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May 20th, 2010 8:30pm

I have found one other possible solution. Our users were RDPing into another Windows 7 or Windows 2008 Server and there RDP session would abruptly stop. What we found was a kb article on a new default registry setting. Check out the KB article, test it for yourself, and then see if it fixes your problem. http://support.microsoft.com/kb/2083411
July 13th, 2011 8:18pm

We have the same issue on our Windows 7 machines (reboots). We have removed the instances of Customer experience from the following places. GP edit http://downloadsquad.switched.com/2009/01/20/installers-and-updates-crashing-in-windows-7-heres-your-fix/ Have checked the sessions tab in AD and it's all set to never. Checked regedit and only the default is left in there. HKLM\Software\Microsoft\SQMClient\Windows\DisabledSessions Set customer experience in action center to no. We are still experiencing random reboots after an RDP session and in the logs we still see a log for "user log off notification for customer experience improvement program".
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September 12th, 2011 5:11pm

Forgot to mention I had also disabled the customer experience instance in the Task Scheduler as well.
September 12th, 2011 10:51pm

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