RealMedia Streaming Failure through TMG

Howdy 

We are implementing TMG on a test-basis.  Some of our users stream RM data to watch business-related meetings/conferences.  In testing the setup, we keep having this kind of data fail.  The media player is set to not use any kind of web proxy.  Any clues as to what I'm doing wrong?

The streaming application filters are enabled, and there are no firewall policy rules blocking any traffic, but TMG is giving these entries: 

Initiated Connection
Log type: Firewall service
Status: The operation completed successfully.
Rule: Allow Web Access for All Users(1)
Source: Internal (165.91.79.35:63685)
Destination: External (realvideoe.house.state.tx.us 204.65.64.46:8080)
Protocol: HTTP Proxy

Initiated Connection 
Log type: Firewall service
Status: The operation completed successfully.
Rule: Allow Web Access for All Users(1)
Source: Internal (165.91.79.35:63684)
Destination: External (realvideoe.house.state.tx.us 204.65.64.46:8080)
Protocol: HTTP Proxy

Initiated Connection 
Log type: Firewall service
Status: The operation completed successfully.
Rule: Allow Web Access for All Users(1)
Source: Internal (165.91.79.35:63683)
Destination: External (realvideoe.house.state.tx.us 204.65.64.46:80)
Protocol: HTTP

Initiated Connection 
Log type: Firewall service
Status: The operation completed successfully.
Rule: Allow Web Access for All Users(1)
Source: Internal (165.91.79.35:63682)
Destination: External (realvideoe.house.state.tx.us 204.65.64.46:80)
Protocol: HTTP

Failed Connection Attempt
Log type: Firewall service
Status: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
Rule: Allow Web Access for All Users(1)
Source: Internal (165.91.79.35:63681)
Destination: External (realvideoe.house.state.tx.us 204.65.64.46:554)
Protocol: RTSP

Failed Connection Attempt
Log type: Firewall service
Status: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
Rule: Allow Web Access for All Users(1)
Source: Internal (165.91.79.35:63687)
Destination: External (realvideoe.house.state.tx.us 204.65.64.46:554)
Protocol: RTSP

Failed Connection Attempt
Log type: Firewall service
Status: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
Rule: Allow Web Access for All Users(1)
Source: Internal (165.91.79.35:63686)
Destination: External (realvideoe.house.state.tx.us 204.65.64.46:554)
Protocol: RTSP

Failed Connection Attempt
Log type: Firewall service
Status: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
Rule: Allow Web Access for All Users(1)
Source: Internal (165.91.79.35:63689)
Destination: External (realvideoe.house.state.tx.us 204.65.64.46:7070)
Protocol: PNM

Failed Connection Attempt
Log type: Web Proxy (Forward)
Status: 10060 A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
Rule: Allow Web Access for All Users(1)
Source: Internal (165.91.79.35:63682)
Destination: External (realvideoe.house.state.tx.us 204.65.64.46:80)
Request: GET http://204.65.64.46/SmpDsBhgRlc06d14d8-4f88-4c06-8362-f2847aae111c
Filter information: Req ID: 0d74936e; Compression: client=No, server=No, compress rate=0% decompress rate=0%
Protocol: http

January 29th, 2011 1:08am

A little more clarification.

 

I'm having to use the "RealAlternative" client for playing .ram files.  These files are essentially links that pull the .rm media from whatever server they are being hosted on. 

 

If I disable the TMG client on the pc, the .ram files are able to load and play as needed.  If I re-enable the TMG client after the initial loading, I am able to continue playing the stream. 

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January 31st, 2011 11:07pm

Hi,

please check if RTSP and PNM protocols are working when you use the SecureNAT client instead of the TMG client. If access with the SecureNAT client works, check the TMG client settings in the TMG MMC (Networking - Networks - Task pane - configure Forefront TMG client settings)

February 1st, 2011 9:10am

Hi,

Just out of curiosity as I have the same issue with windows media player.  What am I checking for when looking through TMG client settings?

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May 9th, 2012 4:32am

Hi. What you change in sitting of tmg client  for resolve problem ?

January 17th, 2014 8:12am

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