Reading e-mails on windows 7/IE
When I use my work email on window 7, I can't open any messages. When I click to open the message, I get kicked back to the login page over and over again. I've lowered all my settings and updated Java. I've consulted the tech dept at work, but no one has an answer. I have to use IE to open emails because we use Outlook at work.
March 15th, 2010 7:23pm

Hi Dianne, are you trying to read emails via OWA (Outlook Web Access)? Are you using Internet Explorer 8? If this is the case, I suggest you first try the following: 1. Run IE with No Add-ons Click Start, copy and paste Internet Explorer (No Add-ons) into Start Search box and press Enter. Change the cookie settings and have a test. 2. Reset IE7 1) Click Start button-> Control Panel.2) Change to Classic View on the left pane and double-click the Internet Options icon.3) On the Security tab, click Default level button for each icon in the Select a zone to view or change security settings.4) Click to Programs tab, and then click the Make default button if it is not grayed out.5) Click to Advanced tab, click Restore advanced settings button in the Settings area.6) Click the Reset button in the Reset Internet Explorer settings area and Click OK.7) Click Apply, and then click OK.Hope this helps!Sean Zhu - MSFT
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March 17th, 2010 9:37am

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