After changing my PC Motherboard the Operating System Windows 7 32 Bit Home Premium fails to be activated. I have tried lot of times through Phone Automated System but failed to chat with the expert. What should I do now.

You must call the telephone given you for activation and wait on the line until a live person comes on and speaks to you.Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

On Tue, 10 Jul 2012 13:59:03 +0000, goutamagagt wrote: >After changing my PC Motherboard the Operating System Windows 7 32 Bit Home Premium fails to be activated. I have tried lot of times through Phone Automated System but failed to chat with the expert. What should I do now. If your License is for an OEM edition of Windows, you will not be able to activate it - such licenses are limited to the first motherboard on which they are activated. If your license is an OEM one, the Key will be on the COA sticker on the machine's case. If the license is Retail, use telephone activation and speak to an operator... telephone activation (operator calls) Click on the Start button in the Search box, type SLUI 4 and hit the Enter key follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

To help us analyze and troubleshoot the issue you are experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool. Once you run the tool, click on the Continue button, then click on the Copy button and paste the report into your post.Carey Frisch

Regarding OEM Windows This subject has an interesting history to it. During the transition from Vista to Windows7, Microsoft published an online page titled Quick Start: Activation FAQ. The snippet above is extracted from it. Click it to see the full page (and notice a Windows7 salespitch in the upper right corner). As you can plainly see, the policy at that time permitted swapping out motherboards that were running OEM Windows. That online FAQ has since been taken down. I trust that Microsoft will still honor those terms with my Vista systems. ; ) The current OEM Windows7 EULA is really vague about this topic. Here's an online Microsoft page that gives some guidance: Microsoft | OEM - Licensing FAQ It is more restrictive than the earlier publication. It states the OEM license will remain in effect after motherboard replacement, only if the motherboard is replaced with an OEM equivalent due to its being defective. I suppose burned-out qualifies as defective, but that's still comparatively restrictive. Q. Can a PC with an OEM Windows operating system have its motherboard upgraded and keep the same license? What if it was replaced because it was defective? A. Generally, an end user can upgrade or replace all of the hardware components on a computerexcept the motherboardand still retain the license for the original Microsoft OEM operating system software. If the motherboard is upgraded or replaced for reasons other than a defect, then a new computer has been created. Microsoft OEM operating system software cannot be transferred to the new computer, and the license of new operating system software is required. If the motherboard is replaced because it is defective, you do not need to acquire a new operating system license for the PC as long as the replacement motherboard is the same make/model or the same manufacturer's replacement/equivalent, as defined by the manufacturer's warranty. I thought Noel would enjoy seeing some documentation on this subject. Maybe for future reference.

Hi , If Windows 7 came preinstalled from a Computer Manufacturer (OEM License), please see: http://oem.microsoft.com/script/contentpage.aspx?pageid=552846#faq1 If you have a Retail Windows 7 License, which you bought and installed yourself, follow these steps: http://windows.microsoft.com/en-US/windows7/activate-windows-7-on-this-computer Tracy Cai TechNet Community Support

Tracy - that page redirects to http://www.microsoft.com/oem/en/licensing/sblicensing/pages/licensing_faq.aspx#fbid=TfKqGgmXsNl Where it states.... <quote> Q. Can a PC with an OEM Windows operating system have its motherboard upgraded and keep the same license? What if it was replaced because it was defective? A. Generally, an end user can upgrade or replace all of the hardware components on a computerexcept the motherboardand still retain the license for the original Microsoft OEM operating system software. If the motherboard is upgraded or replaced for reasons other than a defect, then a new computer has been created. Microsoft OEM operating system software cannot be transferred to the new computer, and the license of new operating system software is required. If the motherboard is replaced because it is defective, you do not need to acquire a new operating system license for the PC as long as the replacement motherboard is the same make/model or the same manufacturer's replacement/equivalent, as defined by the manufacturer's warranty. The reason for this licensing rule primarily relates to the End User Software License Terms and the support of the software covered by that End User Software License Terms. The End User Software License Terms is a set of usage rights granted to the end user by the PC manufacturer and relates only to rights for that software as installed on that particular PC. The system builder is required to support the software on the original PC. Understanding that end users, over time, upgrade their PCs with different components, Microsoft needed to have one base component "left standing" that would still define the original PC. Since the motherboard contains the CPU and is the "heart and soul" of the PC, when the motherboard is replaced (for reasons other than defect) a new PC is essentially created. The original system builder did not manufacture this new PC, and therefore cannot be expected to support it. </quote> As far as I can see there's not much in the way of 'how to change the motherboad and keep your license' in that! :) Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

Noel, as long as you're doing some criticising here, I'll add some too. The text you just pasted is exactly what I posted earlier, with a personal message to you tagged at the end. Is that how you give thanks or credit?

What I posted came direct from the site - and had no reference to what you said - it was a response to Tracy, who seemed not to have realised that her(?) link forwarded to the source for your quoteNoel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

It's nice you finally noticed that Noel. You must've overlooked it in your eagerness to criticize Tracy. And as a critique of your first post here, Noel, your statement that the OEM Windows could not be re-activated was misleading at best: "If your License is for an OEM edition of Windows, you will not be able to activate it - such licenses are limited to the first motherboard on which they are activated." That statement read as though you were not fully aware of the user rights. Or more frankly, just seizing the opportunity to patrol the situation. But with inept misinformation. That is what prompted me to tactfully provide authentic MS documentation that shows until recently, there were no restrictions whatsoever to replacing a motherboardnow, the motherboard must be defective in order to retain the OEM license

Thanks for pointing to the MS documentation. Important to refer back to it like this.Ed Price (a.k.a User Ed), SQL Server Experience Program Manager (Blog, Twitter, Wiki)