none of the articles in the knowledge base are relevant1 person needs an answerI do too

This is most often caused by bad hardware. Googling around produced this link with quite a lot of troubleshooting suggestions: http://www.techsupportforum.com/microsoft-support/windows-xp-support/181457-stop-0x000000f4.html Since you forgot to say why "none of the articles" are relevant and what you've already tried (if anything), I suggest you go through the hardware testing the posters in the link above did. In addition, here are more general hardware troubleshooting steps which include how to test various components: http://www.elephantboycomputers.com/page2.html#Hardware_TshootMS-MVP - Elephant Boy Computers - Don't Panic!