Hi all, We have several Windows 7 computers on our domain with a Windows 2003 R2 print server and two 2008 R2 DCs. Our clients are configured with a VBS login script to map network printers from our Windows 2003 R2 print server. Now the problem is random regardless of what computer or user. When a user logs on the printer appears to connected but it isn't. We have to restart the printer spooler service on the local computer and reconnect the network printer either via script or UNC. This appears to the fix our issue. As I said the issue is random. Any ideas? Mark

Hi, To troubleshoot the issue, please perform the following steps. 1. Upgrade the printer driver to the latest one. 2. Clear Printer Spooler files and enable the spooler service a. Click Start, type "Services.msc" (without the quotation marks) in the open box and click OK. b. Double-click "Printer Spooler" in the Services list. c. Click Stop and click OK. d. Click Start, type "%WINDIR%\system32\spool\printers" in the open window, and delete all files in this folder. e. Click Start, type "Services.msc" (without the quotation marks) in the open box and click OK. f. Double-click "Printer Spooler" in the Services list. g. Click on Start. In the Startup Type list, make sure that "Automatic" is selected and click OK. 3. Temporarily turn off firewall and antivirus program on the machine. 4. Disable Saving Power function on the NIC device. a. Click Start, right click Computer and choose Properties. b. Click Device Manager. c. Navigate to the NIC device, right click it and choose Properties. d. Choose Power Management tab. e. Please uncheck Allow the computer to turn off this device to save power. f. Restart the computer and test this issue again. Thanks. Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.