Random - BSOD Bad Pool Header 0x00000019
Dell laptop - Intel Core2 Duo CPU 2.40 GHz / 1.58 GHz with 2GB RAMRunning Windows XP Professional with SP3A couple of weeks ago I was getting a BSOD Bad pool Header 0x00000019. Hard drive was replaced, as according to the parameters that time the hard drive was starting to die.Yesterday, I got the BSOD Bad Pool Header again. The parameters were 0x00000019(0x00000020, 0x86D1C990, 0x86D1C9A0, 0x1A02002). Today I got another one, but the parameters were 0x00000019(0x00000020, 0x884482F8, 0x88448308, 0x1A020001). I am not able to find any answers.Any suggestions?1 person needs an answerI do too
October 6th, 2010 11:01am

It could be hard drive or NTFS related - let's get more information.Please provide additional information about your system:What is your system make and model?What is your XP version and Service Pack?Describe your current antivirus and anti malware situation: McAfee, Norton, Spybot, AVG, Avira!, MSE, Defender, ZoneAlarm, PC Tools, Comodo, etc.Click Start, Run and in the box enter:msinfo32Click OK, and when the System Summary info appears, click Edit, Select All, Copy and then paste the information back here.There will be some personal information (like System Name and User Name), and whatever appears to be private information to you, just delete it from the pasted information.For video driver information, expand the Components, click Display, click Edit, Select All, Copy and then paste the information back here.This will minimize back and forth Q&A and eliminate guesswork.Download BlueScreenView from here:http://www.nirsoft.net/utils/blue_screen_view.htmlUnzip and run it (BSV installs nothing) and let it finish scanning all your dump files. If you double click on of the dumps, you will get some information about it (including the Caused By Driver field) and you may be able to spot the problem right away - especially if you see a pattern in the dumps where the Caused by Driver field is the same (start with that driver).Select (highlight) one or more of the most recent dump files by clicking them and holding down the Ctrl key to select multiples files. Try to select just the most recent ones that relate to your issue (maybe five or so dump files to get started).Click File, Save Selected Items and save the information from the dumps to a text file on your desktop called BSOD.txt. Open BSOD.txt with a text editor, copy all the text and paste it into your next reply.Here is an example of the BSV report from a single BSOD that I initiated on purpose that shows the cause of the crash as the i8042prt.sys driver belonging to Microsoft Corporation:==================================================Dump File : Mini062110-01.dmpCrash Time : 6/21/2010 11:51:31 AMBug Check String : MANUALLY_INITIATED_CRASHBug Check Code : 0x000000e2Parameter 1 : 0x00000000Parameter 2 : 0x00000000Parameter 3 : 0x00000000Parameter 4 : 0x00000000Caused By Driver : i8042prt.sysCaused By Address : i8042prt.sys+27fbFile Description : i8042 Port DriverProduct Name : Microsoft® Windows® Operating SystemCompany : Microsoft CorporationFile Version : 5.1.2600.5512 (xpsp.080413-2108)Processor : 32-bitComputer Name : Full Path : C:\WINDOWS\minidump\Mini062110-01.dmp==================================================Send the information from the last 5 memory dumps.No matter what else you are using for malware protection, please do this:Download, install, update and do a full scan with these free malware detection programs:Malwarebytes (MBAM): http://malwarebytes.org/SUPERAntiSpyware: (SAS): http://www.superantispyware.com/These can be uninstalled later if desired.Don't guess what the problem might be - figure it out and fix it. I need YOUR votes and points for helpful replies and Propose as Answers. I am saving up for a pony!
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October 6th, 2010 12:04pm

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