Hi, Recently, I have reinstalled my computer for several times due to a hardware issue. I thought it was a software issue, so I just kept reintalling, however, I found out the problem was the RAM. Anyway, now my windows 7 is trying to register my windows 7 serial keys, but a message pops up saying that my key is blocked? I wonder if there is anyway to unblock it? or I simply have to toss the key away which is the last thing I would do. Please adivce, thanks for your time

To help us analyze and troubleshoot a non-genuine notification issue you may be experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool. Once you run the tool, click on the Continue button, then click on the Copy button and paste the report into your post, along with your question. Thank you!Carey Frisch

Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-4XW33-MM9FM-YX3KY Windows Product Key Hash: xbg7eXmE8qpSVk25aLO3JgPWydk= Windows Product ID: 00426-065-4525487-86570 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7600.2.00010100.0.0.001 ID: {F7551D09-C7DF-4CCB-B1AB-C8555210C217}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Ultimate Architecture: 0x00000009 Build lab: 7600.win7_gdr.100618-1621 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 108 Invalid VLK Microsoft Office Enterprise 2007 - 108 Invalid VLK OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{F7551D09-C7DF-4CCB-B1AB-C8555210C217}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-YX3KY</PKey><PID>00426-065-4525487-86570</PID><PIDType>5</PIDType><SID>S-1-5-21-1691787043-787159950-2918149636</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>GX769AA-A2L a6318f</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.27 </Version><SMBIOSVersion major="2" minor="4"/><Date>20080610000000.000000+000</Date></BIOS><HWID>B6B93607018400F6</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>94436407C3F2586</Val><Hash>Nh+O7p+E5Ha5+8Lxn9JfFULj9GM=</Hash><Pid>89388-707-9845457-65211</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7600.16385 Name: Windows(R) 7, Ultimate edition Description: Windows Operating System - Windows(R) 7, RETAIL channel Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00426-00172-065-452548-00-4105-7600.0000-2232010 Installation ID: 004500238382216543989732198481736603030320455213175305 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: YX3KY License Status: Initial grace period Time remaining: 37200 minute(s) (25 day(s)) Remaining Windows rearm count: 3 Trusted time: 15/08/2010 7:41:41 PM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: N/A HealthStatus: 0x0000000000000000 Event Time Stamp: N/A ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: MgAAAAIAAgABAAEAAgABAAAAAQABAAEAJJTG4KmwFu2G6ZIAypA8RD4cje8OK5oQJuk= OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x0 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC HPQOEM SLIC-CPC FACP HPQOEM SLIC-CPC HPET HPQOEM SLIC-CPC MCFG HPQOEM SLIC-CPC SSDT HPQOEM SLIC-CPC SLIC HPQOEM SLIC-CPC Thanks

From your MGA Report: Windows Product ID: 00426-065-4525487-86570 Office Status: 108 Invalid VLK Microsoft Office Enterprise 2007 - 108 Invalid VLK [VLK = Volume License Key - not to be sold to individuals] Unfortunately, your copy of Windows 7 Ultimate is non-genuine. The product key belongs to a Microsoft MSDN Subscription and is a "not-for-resale" product key. You will need to contact the original seller and demand a full refund. In addition, your installed copy of Microsoft Office Enterprise 2007 is also "non-genuine". You need to uninstall this software and purchase "genuine software". You can purchase genuine Microsoft software from the Microsoft Store. Please review: Blocked KeysCarey Frisch

Hello Carey Frisch, I have a question about the MSDN Subscription software, or Tech Net Software. I am currently running W7 Enterprise N, the OS on a clean install is incomplete and for instance a "Media Player Features Pack" is required, The OS has no media features "Stock" sort of speak. Now after working on hundreds of computers running W7 I have noticed behaviors on my OS that appear to be "crazy" and processes, user accounts, restricted files and logs. It came to my attention when a user account just appeared on my log in page. I ended up disabling the account however inside the Registry I can see new and strange user accounts that don't appear at login. When I open Computer> Local Disk (C:) viewing the file list I have a locked even with the little lock symbol or Restricted recycling bin and a locked file called cd7d931f7111bab17df7e1e88e9e. Now same location, opening the users file, I have files such as "admin rid" that I don't have permission to open. Also appearing with the Lock Symbol is All Users, Default User, and my account "The Doctor" User files began being locked after I deleted the Mystery user I encountered on my login page. So Questions: Are you familiar with the examples I just gave? Do you think I have a problem, and how serious. I thought about a clean install FYI a second computer here also uses W7 Ultimate not Enterprise but both tech net versions. Problems are similar between the computers. I have a retail W7 disk and thought about useing it with a technet serial key to do an upgrade to ultimate sp1. I just have so much invested in the software and apps on my pc I dont want to go clean install. Im sure id have a problem finding and obtaining all the software and licenses for all the programs Example PSR Edit for my mobile scanner, it was likie pulling teeth to get them to give me the first serial key. Unfortunitly one of my students deleted my password and serial key file from my usb flash drive. (I volenteer to teach basic and intermediate computer skills to children from low income areas)