I have a surface pro and I have installed the RSAT tools but when I try to open anything like ADUC, sites and services etc I get a MMC runtime error the strange thing that if I open anything else with MMC it works fine.  I have applied all the available updates and I have even reset the pro still getting the same error and I can't find any info on the web except clear the files which did not work so any help would be welcome as I need these tools to do my work

Hi,   Generally, MMC runtime error can be caused by .Net framework components:   Please try to install .Net framework 3.5 to check the results: Installing the .NET Framework 3.5 on Windows 8 http://msdn.microsoft.com/en-us/library/hh506443.aspx   If it doesnt work, please post the event log here for further research.   Hope this could be helpful and look forward to your response.

Hi Kate,

Thanks for the reply.

3.5 is already installed, below is the event log error

Faulting application name: mmc.exe, version: 6.2.9200.16496, time stamp: 0x50ece2e8

Faulting module name: msvcrt.dll, version: 7.0.9200.16384, time stamp: 0x5010ac20

Exception code: 0x40000015

Fault offset: 0x0000000000050aee

Faulting process ID: 0x2fe4

Faulting application start time: 0x01ce9765d6073f9f

Faulting application path: C:\windows\system32\mmc.exe

Faulting module path: C:\windows\system32\msvcrt.dll

Report ID: cbd5c388-035b-11e3-be74-6045bdf2137d

Faulting package full name:

Faulting package-relative application ID:

and

Fault bucket 95340299, type 4

Event Name: APPCRASH

Response: Not available

Cab Id: 0

Problem signature:

P1: mmc.exe

P2: 6.2.9200.16496

P3: 50ece2e8

P4: msvcrt.dll

P5: 7.0.9200.16384

P6: 5010ac20

P7: 40000015

P8: 0000000000050aee

P9:

P10:

Hi,

The event log appears that the MMC crashed on msvcrt.dll.

Regarding current situation, please try to re-registry this dll file and run SFC to check the results:

You may try the MMC command to check the issue, refer to:

http://mcdrummerman.wordpress.com/2008/08/27/active-directory-users-and-computers-error-the-application-has-requested-the-runtime-to-terminate-it-in-an-unusual-way/

Note This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites; therefore, Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. There are inherent dangers in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software from the Internet.

Check the issue first, if it persists, please use System file checker tool to see the result:

System File Checker

http://msdn.microsoft.com/en-us/library/windows/desktop/aa382541(v=vs.85).aspx

Hope these could be helpful.

Hi Kate,

I tried your fix but it did not work I am afraid but thanks for your help.

Mike