RDP Problem
I have a pretty strange RDP problem.We have several computers running Windows XP and 2003 Server. Many of our users use remote desktop to access their work PCs or the servers from home. One user is having problems with her desktop. When she tries to connect via RDP, she gets the message "the two computers could not connect in the time alotted". After working on the issue for hours, I am stumped.The issue seems to be something in the OS going a little off. If I log into her computer, I can log her off, log in, work, and she can then log in via RDP BUT the moment she uses her workstation from the local console, she cannot RDP back in - another account has to log her off.I thought at first this was a profile problem, but I found that if my account uses the computer locally, then the same behaviour keeps me from using RDP.Anyone have any suggestions on what to try next?1 person needs an answerI do too
September 16th, 2010 4:31pm

HiIt a little confusing which side of the connection you are referring to that each part of your post.Do you know for sure that the problem is in your side, or it has to do with her home Internet connection? Jack-MVP Windows Networking. WWW.EZLAN.NET
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September 16th, 2010 6:00pm

Its a confusing and hard problem to state :-pHere is the sequence of events normally:1) Employees arrives at office, works at her workstation.2) Employee goes home.3) Employee attempts to connect to workstation from home over the VPN. After connecting to her machine and entering her username and password, it hangs for a couple minutes before giving the error message "The two computers could not connect" - a timeout error.4) Employee calls me, Tech Support Guy. I log into her computer from my home computer over the VPN with my domain administrator account.5) I log her account out.6) She is now able to connect to her computer with no issue.The problem is that everytime she works on her workstation this sequence of events results, where I have to log her out to enable her to log back in.I thought at first that it was related to her profile, but I found when I logged in to her computer locally with my account, then tried to take over the session via RDP, I had the same problem - even though my profile had just been set up on her PC. My next guess was that some process was causing it to hang, but after killing every process she had running 1-by-1, I still had the same problem.Both her desktop and home computer are running XP Pro. The laptop I used for testing is Win7 but it had exactly the same issues.
September 16th, 2010 6:30pm

Hi Ted.I though that it might be on the user's side. Your last post (should be kept as an example for others on how to explain Networking issues ) clarified that it is Not so.Since your side of the puzzle involves server and pro Network, you are better off posting it in the IT Pro Forums of TechNet.My Moderator tools can Not transfer posts out of the Windows forums, please Re-post you question there.http://social.technet.microsoft.com/Forums/en-US/w7itpronetworking/threads?sort=firstpostdesc Jack-MVP Windows Networking. WWW.EZLAN.NET
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September 16th, 2010 8:28pm

The link you provided leads to the Win7 forums.... the only XP Pro related group says that it is for issues with SP3 installation only?The problem I am having is between two XP Pro computers, no 2003 servers are involved, unless it is somehow an AD problem, which I doubt because none of the other computers have any problems with RDP.
September 16th, 2010 8:44pm

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