Hi All,

I'm trying to run the Quickstart tool to set up Self-Service Password Reset but I'm not getting very far.  The tool fails with the following error:

VERBOSE: Verifying the installation of FIM and Synchronization service
Invoke-QuickStart : Failed to connect to the specified database or Forefront Identity Management Service. Please check the specified database location, service host address, and account information.
At C:\FIM Docs\Run_Quick_Start.ps1:6 char:18
+ Invoke-QuickStart <<<<  -ActiveDirectoryManagementAgentCredential $adMaCredential -ForefrontIdentityManagerManagementAgentCredential $fimMaCredential -Forest coleg.domain -DatabaseName FIMService -DatabaseServer d-fim-serv -
Container OU=Taster Day,OU=Grove Park Campus,OU=Student Accounts,OU=_Accounts,DC=coleg,DC=domain -ForefrontIdentityManagerServiceBaseAddress http://d-fim-serv:5725 -RunInitialLoad:$true -verbose
    + CategoryInfo          : InvalidArgument: (:) [Invoke-QuickStart], PSArgumentException
    + FullyQualifiedErrorId : Invoke-QuickStart,Microsoft.IdentityManagement.QuickStart.InvokeQuickStart

...as a result, the following appears in the Forefront Identity Manager Management Agent Event Log:

System.Xml: System.Xml.XmlException: An error occurred while parsing EntityName. Line 1, position 310.
   at System.Xml.XmlTextReaderImpl.Throw(String res, String arg)
   at System.Xml.XmlTextReaderImpl.ParseEntityName()
   at System.Xml.XmlTextReaderImpl.ParseEntityReference()
   at System.Xml.XmlTextReaderImpl.Read()
   at System.Xml.XmlLoader.LoadNode(Boolean skipOverWhitespace)
   at System.Xml.XmlLoader.LoadDocSequence(XmlDocument parentDoc)
   at System.Xml.XmlDocument.Load(XmlReader reader)
   at Microsoft.ResourceManagement.Utilities.XmlHelper.LoadXmlSafeExtension(XmlDocument xmlDocument, String xml)
   at MIIS.ManagementAgent.RavenMA.UIInitialize(String pszInitString, Int32& pfValid, String& ppszResult)

Any help to resolve this issue would be greatly appreciated.

Regards,

Graeme

1. There could be a number of reasons, but for starters, did you follow the pre-reqs as described here?

https://technet.microsoft.com/en-us/library/jj134297(v=ws.10).aspx

2. Make sure FIM Sync and FIM Portal are up and running and you can login to both

3. Someone else had an issue and reported that installing .NET 4.0 resolved it

https://social.technet.microsoft.com/Forums/en-US/1a7055dc-f4e0-444d-919d-138703c26b6f/sspr-quickstart-tool-for-fim-2010-r2-sp1?forum=ilm2

Hi Nosh,

Thanks for your reply; installing .Net 4 seems to have done the trick.

Many thanks,

Graeme