Puzzling printer issue
I am so frustrated. Hopefully someone can help because I have spent two days trying to figure this out. I have two laptops. One old one and one new one. Last weekend I installed windows 7 on both of them. The old laptop is used as a printer server and is usually in my office. I do my work on the new laptop and it is my preferred machine for day to day work. When I first installed 7 on the new box, I couldn't get the wireless to work and that was the only problem. So I was using it in the office as the print server and using the old laptop for daily work. Everything was working great. I could print from both machines just fine. A couple of days ago I fixed the wireless issue I was having on the new laptop and I switched them out. But no matter what I do, I can't seem to connect to the old laptop now to access the printer. I have re-added the homegroup, made sure network file and printer sharing is enabled, checked my firewall settings, looked at the adapter settings... nothing has helped. The werid thing is, if I go up to the office, I can access the new laptop and files no problem. I know the easy fix is for me to switch back, but I need to carry my laptop with me and my new laptop is much lighter and faster than my old one. I would really prefer to fix this issue. The main errors I am getting is that there are no computers on my homegroup (from the new laptop only, they are both there from the old one) and that the remote host is not responding. Please help!!!
November 12th, 2009 2:12am

Hi, I would like to know if you setup the Home Network. In addition, how you access the printer host? You can try accessing it using IP directly. Please also check if Ping works. In addition, if any firewall is enabled on the network router, please disable it. You can also try reset the network router. In addition, please try steps on the following link, it applies to Windows 7. http://technet.microsoft.com/en-us/library/bb727037.aspx if any error occurs, you can collect Screenshot of the error and upload it to the http://skydrive.live.com/ using your Live ID and I will check it: Screenshot ======== 1. If the error message appears, press the Print Screen key (PrtScn) on your keyboard. 2. Click the "Start" menu, type "mspaint" in the Search Bar and Press Enter. 3. In the Paint program, click the "Edit" menu, click "Paste", click the "File" menu, and click "Save". 4. The "Save As" dialogue box will appear. Type a file name in the "File name:" box, for example: "screenshot". 5. Make sure "JPEG (*.JPG;*.JPEG;*.JPE;*.JFIF)" is selected in the "Save as type" box, click Desktop on the left pane and then click "Save".Vivian Xing - MSFT
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November 12th, 2009 11:08am

Hi breezy2u,I would suggest that you remove the printer from the new laptop Start>Devices and Printers and then addit anew as a networked printer. The "new" laptop is trying to print to a local (connected) printer that is not connected anymore.
November 12th, 2009 2:42pm

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