Prompt: RUNDLL:Error loading C/WINDWS/cmsfefidll. Started yesterday. Arrow/hr glass just keeps processing until desktop appears. Slow Slow. Pretty normal after I do open my Email;Internet and games. Started yesterday. I am not a cmputer whiz; may have to call my brother in if too complicated for me. Everything is updated. McAfee says everything OK.

Hi Sue,· Do you remember making any changes to the computer after which the issue started?Try the following steps and check if it helps.Step 1:Check the status of the issue in safe mode. Let us know if the issue persists in safe mode.A description of the Safe Mode Boot options in Windows XPStep 2:If the issue does not occur in safe mode then, place the computer in a clean boot state and troubleshoot the issue. You can start Windows XP by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.How to configure Windows XP to start in a "clean boot" stateAlso, see the section on how return your computer to a Normal startup mode by following the steps under “Steps to configure Windows to use a Normal startup state”, after performing the clean boot troubleshooting.Hope this helps.Thanks and Regards,Santosh Y – Microsoft SupportVisit our Microsoft Answers Feedback Forum and let us know what you think.