Prolific Comm To USB driver not working

Trying to install a Prolific Comm to USB driver for the cable. Use it if for switches etc.

I get the attached image error when trying to install in compatibility mode right at the end.

It's the x64 Win7 driver

Anybody have a workaround?.

Thanks,


Here;s the release notes from for the driver:

PL-2303 Driver Setup Installer, Prolific Edition
Setup Installer Revision Note History
=================================================

System Requirement:
  . Supports the following Windows OSes:
- Windows 98SE
- Windows ME
- Windows 2000 SP4
- Windows XP SP2 and above (32 & 64 bit)
- Windows Server 2003 (32 & 64 bit)
- Windows Server 2008 / 2008 R2 (32 & 64 bit)
- Windows Vista (32 & 64 bit)
- Windows 7 (32 & 64 bit)
     NOTE: For Windows 7, please use RC build 7100 or above.
  . USB host controller
  . Device using PL-2303H/HX/X version chip
 

Supported device ID and product strings:
  . VID_067B&PID_2303 for "Prolific USB-to-Serial Comm Port"


Driver Versions:
-------------------
- Windows 98/ME Driver: v2.0.0.19
- Windows 2000/XP/Server2003 (32 & 64-bit) WDM WHQL Driver: v2.0.13.130
- Windows Vista/7/Server2008 (32 & 64-bit) WDF WHQL Driver: v3.3.11.152


Release Notes:
---------------
PL2303 Driver Installer v1.2.10
  Changes from Installer v1.1.0:
Driver Changes - 
- Windows Vista/7/Server2008 (32 & 64-bit) WDF WHQL Driver: v3.3.11.152
- Fixed BSOD issue when unplug device while data transfer

Installer Changes - 
- Add "Modify/Repair/Remove" Menu when doing uninstall/update.

   Installer & Build date: 1.2.10 (2010-4-08)

   Language Support: 
- English (default)
- Chinese (Traditional) 
- Chinese (Simplified)
- Japanese


========================================
Prolific Technology Inc.
http://www.prolific.com.tw



August 22nd, 2012 8:36am

The driver is not for Windows 7. It should be very old, because I can see that it is for Windows 98 and Windows ME.

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August 24th, 2012 10:29am

The driver is not for Windows 7. It should be very old, because I can see that it is for Windows 98 and Windo

August 25th, 2012 10:43pm

I dont know if this will help but I have a Prolific USB-to-Serial Comm Port hookup. Recently there was a notice that there was an updated driver for this so I checked it and it failed. I went back to the original information for this specific cable and it needs to be unplugged from the device when installing the update.   I took off the modem on this line, left the cable Prolific USB-to-Serial Comm Port hooked up. It did the update, attached the modem and checked settings. It all worked after that step.   Don    
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August 26th, 2012 1:16am

I got my end of life PL-2303 HXA USB serial converter to work on Windows8 64bit by doing the following. 

Visit the prolific site and get the following driver:

PL2303_Prolific_Vista_332102   (Yes, this is a Vista installer which will install on Win7 but not Win8) Go figure!

Install PL2303_Prolific_Vista_332102 on a Windows7 machine.  Once installed go to the C:\Windows\System32\Drivers folder and copy the file called ser2pl64.sys it should be 90KB if you use the 155KB file it will not work.  Do not use the 155KB file.  Copy the 90KB file to a USB drive

On the windows8 computer install the windows 8 driver PL2303_Prolific_Driverstaller_v_1_7_0  it's on http://www.prolific.com.tw/US/CustomerLogin.aspx use guest guest for user and password.

Run that installer then copy the 90KB ser2pl64.sys file into the Windows8 C:\Windows\System32\Drivers  you will overwrite any other that is there.

Reboot or disable and enable the USB to serial in the device manager of Windows8 and it should work. 


November 13th, 2012 12:24am

Hi there,

I need to get my EOL PL-2303 HXA working on windows 8, as well. Currently I get error 10 and the yellow triangle. My other computer runs XP Pro SP3. Anyone got any idea if I could do a similiar thing as RichM02145 has done for W7 to W8. ie are there files I could copy from my XP machine onto the W8 machine to achieve this. And how do I do it please?

Thanks ... John N

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November 16th, 2012 6:09pm

I got my end of life PL-2303 HXA USB serial converter to work on Windows8 64bit by doing the following. 

Visit the prolific site and get the following driver:

PL2303_Prolific_Vista_332102   (Yes, this is a Vista installer which will install on Win7 but not Win8) Go figure!

Install PL2303_Prolific_Vista_332102 on a Windows7 machine.  Once installed go to the C:\Windows\System32\Drivers folder and copy the file called ser2pl64.sys it should be 90KB if you use the 155KB file it will not work.  Do not use the 155KB file.  Copy the 90KB file to a USB drive

On the windows8 computer install the windows 8 driver PL2303_Prolific_Driverstaller_v_1_7_0  it's on http://www.prolific.com.tw/US/CustomerLogin.aspx use guest guest for user and password.

Run that installer then copy the 90KB ser2pl64.sys file into the Windows8 C:\Windows\System32\Drivers  you will overwrite any other that is there.

Reboot or disable and enable the USB to serial in the device manager of Windows8 and it should work. 


Hello. Great solution. Problem is I don't have a Win 7 or Vista install to grab the ser2pl64.sys file.

Would it be possible to attach it here? Perhaps zip and email me the file? Place it on a hosting service for downloading?

Thank you very much!

November 16th, 2012 6:42pm

I got my end of life PL-2303 HXA USB serial converter to work on Windows8 64bit by doing the following. 

Visit the prolific site and get the following driver:

PL2303_Prolific_Vista_332102   (Yes, this is a Vista installer which will install on Win7 but not Win8) Go figure!

Install PL2303_Prolific_Vista_332102 on a Windows7 machine.  Once installed go to the C:\Windows\System32\Drivers folder and copy the file called ser2pl64.sys it should be 90KB if you use the 155KB file it will not work.  Do not use the 155KB file.  Copy the 90KB file to a USB drive

On the windows8 computer install the windows 8 driver PL2303_Prolific_Driverstaller_v_1_7_0  it's on http://www.prolific.com.tw/US/CustomerLogin.aspx use guest guest for user and password.

Run that installer then copy the 90KB ser2pl64.sys file into the Windows8 C:\Windows\System32\Drivers  you will overwrite any other that is there.

Reboot or disable and enable the USB to serial in the device manager of Windows8 and it should work. 


I was able to get the right 90K file mentioned above. However it will only let the device work if you turn driver signing off.


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November 21st, 2012 4:23am

Hello,

Thank you for posting the above solution.  I would love to resolve the issue I am having with my USB-to-Serial adapter which is exactly like the one described above (driver not working on Win 8 / 64-bit machine).

I do not see the PL2003_Prolific_Vista_332102 driver on on Prolific's web site:

http://www.prolific.com.tw/US/supportDownload.aspx

Is that where you downloaded the 90KB Driver from?  Have they removed it since November 12 I wonder?

I did find the .zip and .exe on other web sites but was not able to generate said driver.

Thanks.

Kevin

November 24th, 2012 6:56pm

Hello,

I can not find the PL2303_Prolific_Vista_332102 installer on Prolific's web site.  Where did you find it?

Thanks,

Kevin

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November 24th, 2012 6:57pm

Hi,

Here is driver taken from win 7. Should work for both Win 8 X86/X64.

Don't forget to remove all not working drivers using device manager and check delete driver.

http://sendspace.com/file/5m5afw


November 27th, 2012 4:14am

Hi,

I had a problem using prolific PL2303 for win 7 driver installer.

My device com was correctly installed (checked from device manager); but I couldn't transfer data using usb/serial connection on Win 7 64bit systems.

Here is what I found:

Driver date:    19/11/2009
Driver version: 2.0.13.130

Driver details:
File location                                  File version         Status
C:\Windows\system32\DRIVERS\ser2pl64.sys       2.0.13.130           OK         
C:\Windows\system32\DRIVERS\serenum.sys        6.1.7600.16385       OK


--------------------------------------------------------------------------

Driver date:    26/07/2012
Driver version: 3.4.36.247

Driver details:

File location                                  File version         Status
C:\Windows\system32\DRIVERS\ser2pl64.sys       3.4.36.247           NOT OK
C:\Windows\system32\DRIVERS\serenum.sys        6.1.7600.16385       OK

windows update is updating ser2pl64.sys from 2.0.13.130 to 3.4.36.247 (especially after the prolific installer has been installed; or when you hit the driver update button from the driver properties).

Manually overwriting the driver file ser2pl64.sys version 2.0.13.130 does fix the problem.

You can reach that file version here on our FTP.

Unbelievable that prolific can't do a proper installer or having drivers which work with latest windows updates...


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November 29th, 2012 6:33pm

HI there,

I've found an answer to this problem that works for me. I'm in the UK but I guess this solution will be available to others should they wish to take it.

This is a copy that I posted on another forum ( www.blackbox-solutions.com) a vehicle diagnostics site.

""

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Posts: 21
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Joined: 08/04/2011
Member No.: 1,882


Hi Ronnie.

I have located a lead that works with Windows 8. This is a windows issue and not an MSV2 issue, but will of course effect owners who purchase a new computer with Win 8. The lead has an FTDI chipset and I have connected it and reinstalled Vehicle explorer and it works. This is the link to where I purchased it.

http://www.usbnow.co.uk and search for 48 ( this is their product number). I tried pasting the full link in here and although it shows on the input screen it doesn't come out on the 'preview post' for some reason.

This is their AUM-100 lead. USB to RS232 with FTDI Chipset currently priced at 10.45 and delivered very quickly."

Hope this info helps someone out there!

Best wishes ...


December 2nd, 2012 10:44pm

Thank you. There is no other way, I've tried everything. You have to stick with Windows 7 for that chipset or move to Windows 8 with FTDI Chipset.

Kent C.


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January 7th, 2013 8:37pm

Just to document that I also got my GPS antennas (Pharos and GlobalSat BU-353) both working with Windows 8 32-bit using the same process.

The only difference is that I used the file named "ser2pl.sys" instead of "ser2pl64.sys".

Also, I placed the "ser2pl.sys" file into all of the following Windows 8 folders (found by doing a file search after the driver ver 1-7-0 install):

       C:\Windows\LastGood.Tmp\system32\DRIVERS\

       C:\Windows\System32\Drivers\

       C:\Windows\System32\DriverStore\FileRepository\ser2pl.inf_x86_2d105b2c9e5e9abe\

       C:\Windows\System32\DriverStore\FileRepository\ser2pl.inf_x86_5b1362ae5587f85d\

Worked perfectly - THANK YOU for this post!

January 8th, 2013 6:27pm

I have to say that the base procedure is ok, very thanks.  I must to add, that the file added by drtedrted in this thread is ok.  We don't need install on windows7.  Just replace ser2pl64.sys.  A tip, dennied the permissions of ser2pl64.sys to system, because system will try to update that file everytime you connect again the usb-serial converter.
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January 11th, 2013 5:27pm

prolific can be found here

January 12th, 2013 9:36pm

No need to copy files to the drivers directory, etc. at all! I got my PL-2303 USB-to-Serial-Converter running on a 32-bit machine with Windows 8 as follows. My Windows 8 installation is in German, so I have to translate. 

  • Go to the device manager and plug in your USB-to-Serial cable. The device icon should pop up in "COM & LPT" with a yellow mark that indicates that the device is not correctly installed.
  • Double click to open its properties.
  • Go to the "Driver" tab and hit the button to update your driver. 
  • I see two options "Automatically look for new drivers" and "Look for drivers on your computer". Choose to look on your computer. 
  • Now you may specify a path to look for drivers. Leave it blank and choose to select a driver from a list of drivers on your computer. 
  • On my computer it shows four different "Prolific USB-to-Serial Comm Port" drivers. Choose version 3.2.0.0. 

The driver version 3.2.0.0 [31.07.2007] works fine on my Windows 8 32-bit installation, while the newer versions of the driver (3.3.5.122 and 3.4.36.247) do not. Hopefully, this helps someone out there. 

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January 16th, 2013 5:37pm

Try http://serialio.com/products/adaptors/usb_serial_WinDesk.php
February 4th, 2013 10:23pm

Thanks!
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February 17th, 2013 3:25pm

We put together an installer package that works around this problem by:

- Removing any configured serial ports using a Prolific Driver

- Removing the current Prolific Driver

- Reinstalling the latest Prolific Driver

- Overwriting either ser2pl.sys (32 bit) or ser2pl64.sys (64 bit) with a version of the same file from an older prolific driver

- Resetting the registry entry for serial device enumeration such that the next inserted device becomes COM3.

You can download it here: http://www.brightledsigns.com/downloads/plclean.exe

We've tested it on Windows 7, 64 bit, but it should work for anything XP and above.   Would appreciate any feedback on whether it worked for you (please include OS and whether 32 or 64 bit).

March 6th, 2013 8:37pm

I've tried plclean.exe on Windows 8 Pro 64 bit with the PL-2303 HXA and unfortunately it did not work. I might also mention that it was a USB 3.0 port.

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March 23rd, 2013 3:16pm

Vegan Fanatic pointed you here for Prolific.

CharliePel provided the user name and password to access support   guest\guest 

There, Prolific specifically addresses the issue and provides Windows 8 drivers, provided that you don't have a bootleg version of the product or the end of life version.

Prolific also recommends newer compatible products that will just plug and load.

Finally, as with all usb products, install the drivers first and then connect the device if Windows does not identify and install drivers after just plugging it in.

C'mon! Please read all that Prolific provides. End of story.

March 24th, 2013 2:36pm

I've tried plclean.exe on Windows 8 Pro 64 bit with the PL-2303 HXA and unfortunately it did not work. I might also mention that it was a USB 3.0 port.


Jeddam, End of Life version, it will not work. Please visit Prolific for a solution.
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March 24th, 2013 2:38pm

I've tried plclean.exe on Windows 8 Pro 64 bit with the PL-2303 HXA and unfortunately it did not work. I might also mention that it was a USB 3.0 port.


Jeddam, End of Life version, it will not work. Please visit Prolific for a solution.

Yes I know. I have the PL-2303 HXD chip too but I am having problems with it. I have posted a question at stackoverflow regarding PL-2303 HXD and USB 3.0 and I have sent a support question to Prolific. I don't know what else to do. That is why I am trying to get the HXA working on Windows 8. The machine I have with Windows 8 only have USB 3.0 ports. (Dell Vostro 3560)

March 25th, 2013 9:40am

Jeddam,

The device has only 32-bit drivers. Also, the Vostro has only 1 "power share" usb port, but the Dell product support doesn't say which one.

Regardless, Newegg has a device compatible with Win8 here with Win 8 drivers from the manufacturer here.

Don't do this

Move on to a product that will work.

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March 25th, 2013 2:28pm

I have ordered an adapter with the FTDI - FT232RL chip. Hopefully this will work properly on Windows 8.
March 25th, 2013 2:53pm

hopefully that will give you a better result

I have a USB reader for SIM cards that uses that very chip as part of the product

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March 25th, 2013 3:15pm

The FTDI (FT232RL) based cable I got solved my problem. Everything seems to work 100%. Case closed.
April 3rd, 2013 6:16pm

Hi,

Here is driver taken from win 7. Should work for both Win 8 X86/X64.

Don't forget to remove all not working drivers using device manager and check delete driver.

http://sendspace.com/file/5m5afw



thank you.. it works..

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May 4th, 2013 4:11pm

Hi,

Here is driver taken from win 7. Should work for both Win 8 X86/X64.

Don't forget to remove all not working drivers using device manager and check delete driver.

http://sendspace.com/file/5m5afw



it Works for me too in win8_x64, thank man you rule !!
August 23rd, 2013 2:52pm

hi,

Try to disable FIFO buffer, on port settings click "Advanced". In this dialog box you can enable or disable the FIFO buffer.

http://support.microsoft.com/kb/131016

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September 2nd, 2013 11:58am

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