I have 2 computers I'm trying to run a program on, but it only works on the lesser of the two! The program just shows a 3d image that the user can rotate to view and clicking other options it will play different video files. The program was written by an
outside company and I do not have funds to have them help me.
Computer 1: Dell all-in-one computer. Touchscreen, Core i5, Windows 8.1, 8gb RAM.
Computer 2: Dell 18" XPS tablet, Core i7, Windows 8.1, 8gb RAM.
The program is a Winrar, when extracted it runs perfectly fine on computer 1, it can be closed and reopened normally. Computer 2 will allow the program to be extracted, it will run ONCE. After you close the program and try to re-run the program it will only show a white screen. The touch screen works to control settings in the program (such as volume and exit button) but it only displays a white screen. If the program is deleted and re-extracted (created a new version), it will work the 1st time it's ran. I've updated to the newest windows updates, silverlight, drivers, EVERYTHING I can possible think of. Still will not let the program be ran more than once.
Does anyone have any idea what could cause this to happen?