Problems with DNS lookups(I think)
I have a problem with DNS on my machine. Here's the scenario. ping www.microsoft.com does NOT work I can ping my ISP DNS servers on IP address but not on hostname Neither IE,Chrome or Firefox can NOT find any website If I do a DNS lookup on another machine and ping the IP address that works. Using just IP addresses works but when using DNS/hostnames nothing works Tried clearing the DNS cache, removing the network interface card, rebooting the machine. Trying to do a restore if it was a faulty update but no luck. I can't even map network drives based on IP address(this could be another problem I guess). One odd thing though is. If I install the bind binaries like dig and such these tools work Anyone have any idea? Regards - John
December 3rd, 2010 4:43pm

Hi John, Before going any further, I want to verify some situation: 1 Did this issue appear before? 2 Did your PC joined in a domain? 3 Did your PC connect through a router? After checking the issue, it can be caused by the DNS resolution problem, please try to perform these items below: · Run the following commands to see if it works: Ipconfig /renew · Register DNS via command: Ipconfig /registerdns · Manually configure the TCP/IP settings, navigate a static DNS IP address which is the IP address of the router. · Clear the Hosts file 1 Click the Start Button, type "%SystemRoot%\system32\drivers\etc" (without quotation marks) and press Enter. 2 Right-click on the file "Hosts" (without quotations) and choose Delete. 3 Click Continue to confirm the deletion and verify the administrator permission. · Temporally disable the firewall on your PC · Disable IPV6: 1 Click “Start” 2 Input “Network and Sharing Center” in Search box and press Enter 3 Click “Change adapter settings” on left pane 4 Right click “Local Area Connection” can click “Properties” 5 Remove the option of “Internet Protocol Version 6” 6 Click “OK” · Make sure the “Client for Microsoft Networks” is installed Install "Client for Microsoft Network" =================== 1. Click "Start", input "NCPA.CPL" (without quotation marks) to Start Search bar and press Enter. 2. Right-click the network connection and click "Properties". 3. Please check if "Client for Microsoft networks" is listed. 4. If not, click Install button. 5. High light Client in the list and click Add button. 6. Select Client for Microsoft Network and click OK. If this issue persists, you can try to login with Safe Mode with networking to see whether the same issue occurs. Regards, Leo Huang TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.comPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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December 6th, 2010 2:20am

Hi, Do your resolve the problem? Please feel free to give me any update. Regards, Leo Huang TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.comPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
December 8th, 2010 2:22am

Hi I tried almost everything(I think). Tried a system restore as well but to no help. Tried uninstalling the IPv4 component as well and disabling the IPv6 component as well but nothing helped. I ended up reinstalling the machine thanks for trying to help out! Regards -John
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December 8th, 2010 4:28am

Hi, I’m very glad to hear you resolve the problem. Since you ended up by reinstalling the machine, I will mark your reply as an answer, It could help other communities here who have the same issue. Thanks for your cooperation! Regards, Leo Huang TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.comPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
December 8th, 2010 4:35am

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