I recently had a problem were I am not able to connect to the internet using my desktop computer (OS WINDOWS XP). I've done all the necessary test to determinie it is NOT the router or the modem with each technican of these products. Not able to ping and ip address externally. Any solutions would be greatly appreciated.Thanks, 1 person needs an answerI do too

The First Question Of Troubleshooting: If the problem is new, what changed between the time things worked and the time they didn't?The Second Question of Windows Troubleshooting: what is the malware/virus status of the machine? If you think it is clean, what programs (and versions) did you use to determine this?Be sure the computer is clean:http://www.elephantboycomputers.com/page2.html#Removing_MalwareMS-MVP - Elephant Boy Computers - Don't Panic!