My Pc which is running Windows xp has been infected by antimalware doctor, which keeps presenting screens asking me to load their software. I have tried uninstalling the application but it wont let me. I have Norton anti virus software loaded, switched on and upto date. I have browsed the web to see how to remove it, but dont trust all the sites advertising their products in fear I might make matters worse. Any ideas would be gratefully received.1 person needs an answerI do too

Your system is infected with a rogue security program. It is called "rogue" because it pretends to be A Good Guy but is really Evil. Do not pay them! Bleeping Computer has removal steps for many variants of rogues here - http://www.bleepingcomputer.com/virus-removal/remove-antivirus-vista-2010 You can also check for removal steps at these links: Bleeping Computer removal how-to's - http://www.bleepingcomputer.com/forums/forum55.html Malwarebytes malware removal guides - http://tinyurl.com/5xrpft Malwarebytes' Anti-malware (MBAM) or SuperAntiSpyware will often do the job. Both have free versions and you do not need to purchase these programs. These may work for you and all may be well. However, in many cases the computer will also be infected with other trojans and protected by a rootkit. These machines are extremely difficult to clean. If your machine is one of these cases, either get guided help at one of the specialty forums listed at the link below OR take your machine to a local computer professional OR back up your data and do a clean install of Windows. It is your choice. I don't recommend using BigComputerStore/GeekSquad types of places. http://www.elephantboycomputers.com/page2.html#HJT-links MS-MVP - Elephant Boy Computers - Don't Panic!

My Pc which is running Windows xp has been infected by antimalware doctor, which keeps presenting screens asking me to load their software. I have tried uninstalling the application but it wont let me. I have Norton anti virus software loaded, switched on and upto date. I have browsed the web to see how to remove it, but dont trust all the sites advertising their products in fear I might make matters worse. Any ideas would be gratefully received. Hi Jonny Wainwright, This is what you need to do: 1. Boot the computer in Safe Mode with Networking. If you have a Wireless internet connection type, do a hard-wire first. 2. Visit safety.live.com and run a full scan of the OneCare Safety Scanner. It will remove the threats and/or remnants of the Antimalware Doctor. You may also run the ESET Online Scanner at http://www.eset.com/online-scanner. 3. Reboot the system in the Normal Mode. Observe the behaviour of the computer and see if it does not show symptoms of the Antimalware Doctor. Let me know if this helps.