Hi, i have a problem on some computers in my office where the user tries to open a word document link in IE and it tries to open it but then closes the window straight away. I know how to solve this problem when the user is on XP which is to go into Folder Options, then go to the File Type tab and untick "confirm open after download" and to tick "Browse in same window" under .doc. The problem is that in windows 7 this tab has been removed and the options under Default Programs in Control Panel don't include this. Does anybody know how to sort this problem out in Windows 7? Thanks in advance

You have Word install on the machines or are you using Wordpad to read the documents? Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe RaidMax Smilodon, 680W, Asus M2NBP-VM CSM, AMD X2 4200+, 2GB DDR2-800, HD2400 Pro, more details on my site, need a new boot disk, existing one is 5 years old

Yeah word is installed, happens on machines running Office 2003 and those running 2007

Sounds like an association issue. Can you download a document and have the Windows dialog popup and as to open/save? Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe RaidMax Smilodon, 680W, Asus M2NBP-VM CSM, AMD X2 4200+, 2GB DDR2-800, HD2400 Pro, more details on my site, need a new boot disk, existing one is 5 years old

Sorry for late reply (weekend and all). No it doesnt give me that option, in windows xp i can make it give me that option but as i said the tab is gone in the windows 7 version to allow it.

Hi, I would like to confirm which window closed. The Word window or the IE window. Can you right click on the doc file and choose "Save Target as" to save it and then open. If the issue persists, you can try resetting IE: Reset IE============1. Click the Start Button, type "inetcpl.cpl" (without quotation marks) in the Start Search box, and then press Enter.2. On the Advanced tab, click Reset.3. In the Reset Internet Explorer Settings dialog box, click Reset.4. When it finishes restoring the default settings, click Close, and then click OK twice.Vivian Xing - MSFT

Hi, basicaly the word document is trying to open within IE and then that same window closes before loading. I have tried as you suggested but the problem is still there. I have just tried changing my security settings and adding the site to safe list and this still doesnt fix the problem.

You can also test it in Clean Boot mode.Vivian Xing - MSFT

I have the same issue. Were you able to find a solution?

Right clock on a word document, the it will show open. Do not do that, chose select default program and change it back to word or wordpad as appropriate. My MVP is for the Windows Desktop Experience, i.e. Windows XP, Vista and Windows 7 IT Remote Assistance is available for a fee. I am best with C++ and I am learning C# using Visual Studio 2010 Developer | Windows IT | Chess | Economics | Hardcore Games | Vegan Advocate | PC Reviews