Printing problems in Windows 7 and Active Directory
We have a site set up running all Windows 7. They are tied in to a Windows Server 2008 R2 Active Directory domain. We are running in to weird printing issues. Sometimes a couple of people will be able to print, but only one or two jobs. Then it stops working
for them and nobody else can print either. Sometimes it will just print one page at a time, and a user has to turn the printer off and turn it back on for it to print the next page. Mostly though a print job will be sent to the printer, the printer goes offline
and all the print jobs back up in the queue and never print, even when the printer is brought back online. We have tried setting up the printers in Print Management on the domain server, and having users connect that way. We have mapped printers on individual
machines to the name of the printer and to the IP address. But none of this has fixed the issue. Event Viewer shows no errors on the local domain server or the primary domain server at our main office. There is one warning that pops up every so often over
the last several weeks:
Log Name: Application
Source: Microsoft-Windows-User Profiles Service
Date: 3/22/2011 3:39:08 PM
Event ID: 1530
Task Category: None
Level: Warning
Keywords:
User: SYSTEM
Computer: LCPSAD.lcpsad.internal
Description:
Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.
DETAIL -
1 user registry handles leaked from \Registry\User\S-1-5-21-3187433191-604952747-42755182-500:
Process 360 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-3187433191-604952747-42755182-500\Printers\DevModePerUser
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-User Profiles Service" Guid="{89B1E9F0-5AFF-44A6-9B44-0A07A7CE5845}" />
<EventID>1530</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2011-03-22T21:39:08.184757900Z" />
<EventRecordID>4395</EventRecordID>
<Correlation />
<Execution ProcessID="940" ThreadID="5416" />
<Channel>Application</Channel>
<Computer>LCPSAD.lcpsad.internal</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData Name="EVENT_HIVE_LEAK">
<Data Name="Detail">1 user registry handles leaked from \Registry\User\S-1-5-21-3187433191-604952747-42755182-500:
Process 360 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-3187433191-604952747-42755182-500\Printers\DevModePerUser
</Data>
</EventData>
</Event>
Does anybody have any ideas? Thanks.
March 30th, 2011 4:34pm
Hi jlinesnm,
Thanks for the post!
Sine this issue is related to the printer server, I recommend ask this question in
Windows Server Print/Fax forum.
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other communities who read the forums regularly can either share their knowledge or learn from your interaction with us.
Thanks for your understanding and cooperation!
Regards,
Miya
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March 31st, 2011 12:28am
Thanks. I'll remember that for next time. We have fixed the problem. It was actually a print driver issue.
April 6th, 2011 1:10pm