Printing PDF files results in missing letters
When creating PDF's in Win 7 RC via the Office 2007 function, they display correctly but whenever I print them, several characters are missing in the document. It seems, it is "tt". Other people can print it flawlessly, but another user with Win 7 and Office 2007 is suffering the same problem. No strange, unusual fonts. Works (or doesn't work, actually) the same way with various printers (HP inkjet, Brother laser, big Ricoh office colour machine). Is this familiar to someone - any idea how this could be solved? Cheers, Marcus
June 24th, 2009 12:34am

I suggest that you reinstall Office. Please also check if the program has its all update package. If the issue still occurs, I suspect that it is related to the printer driver. Currently the latest driver of most printers are for Windows Vista. You may try to download from Internet and install it. Before installing, remove the existing driver first. Remove============== 1. Click the "Start" button, type PRINTER in the search box and press Enter. 2. Find the icons which are related to the printer, and delete them. 3. Right-click on the blank part of the window, and choose "Run as administrator"->"Server Properties". 4. On the Drivers tab, select the listed printer and click the Remove button. Please then select Remove driver and driver package.5. Open Start menu, input APPWIZ.CPL in the Search box and press ENTER to launch "Programs and Features".6. Try to remove all related printer software. However, since the driver is not specially for Windows 7, if the issue persists after you installing the driver, I am afraid that we need to wait for the manufacture to release new compatible drivers.Arthur Xie - MSFT
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June 24th, 2009 12:35pm

I am having the same problem as described above. The missing letters are "ft" and "ti". This also happens even if you print to an .xps file, which does not require printer drivers. It seems that if the document was converted from Word 2007 sp1 the problem does not exist. Only happens when conversion is from a Word 2007 sp2 document. Please note that this issue is global as the MS offices in France and Japan are having the same issue. I have done all of the steps above with no resolution. I escalated to MS Helpdesk and was told it is an Adobe problem. I have contacted Adobe via website with no reply in over two weeks.Very frustrated,April
January 22nd, 2010 1:21am

Same problem for me - no solution I'm afraid - but may be comforting to some to know they're not the only ones suffering - have tried on different printers
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January 14th, 2011 10:34am

Apjohn -- have you ever heard back from Adobe? I am having the same problem with documents sent to me by one of my vendors.
February 25th, 2011 5:12pm

Had a similar problem where certain characters would not print, even though the original looked fine. Resolved the issue by printing with PS drivers instead of PCL.
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April 25th, 2011 2:55pm

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