Ed, I'm afraid I have to completely disagree with you.
I have been in the IT field for about 25 years, and this is definitely Microsoft's problem. I am having the same issue on my daughters laptop. It was an 8.0 laptop with a working printer, she installed the 8.1 upgrade, which is a "point release"
and the installed network printer stopped working. Print from an application, and no error messages, no print job. Print a printer test page and you get the message that the print queue is full. There are ZERO jobs in the queue. As a temporary work around
I downloaded the 8.1 driver for a different model HP printer on the network that had never been installed on her notebook, fresh install, same problem.
The thing is that this 8.1 "point release" isn't a point release. Rollback is a matter of restoring a previous image, not uninstalling an update.
I would be sympathetic to your position if this were a situation of trying to use an XP Pro printer and driver on Vista or Windows 7. This is more akin to saying that it's HP's fault that their XP Pro driver isn't service pack 3 compliant.
I call it like it is, and Lord knows I've defended Microsoft in the past more than a few times, but they own this foul up.
I will say that had my daughter told me before she did the update, I would have immediately imaged the machine first. Since kids are kids, and by the way she's 18 and very sharp, she trusted Microsoft, so no image to roll back to. Unless I find an answer,
I'm looking at restoring to factory and re-installing every bloody application. By the number of posts on this issue I'm seeing in Google searches, she is far from alone.
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Edited by
FletcherChristian
Tuesday, December 17, 2013 5:20 AM