Hello all,
When adding a new network printer, users are able to add the printer and install the driver. The printer appears to install successfully: can be printed to from documents (Word, Excel etc), appears in Device Manager, appears in Print Management and appears in a customised menu I've created "%windir%\explorer.exe /e,::{2227A280-3AEA-1069-A2DE-08002B30309D}" which lists only printers.
However the printer icon takes a good 20+ minutes to appear in the standard Devices and Printers menu.
I have tried restarting the print spooler and enabling Bluetooth as suggested in other threads but neither prompt the printer entry to appear in the Devices and Printers menu. Has anyone seen this before and found a resolution?
Thank you.