Can print once. Then my printers are going offline. When reinstall drivers, everything`s OK. Or when I reboot. But just for one time only. Then I`ll have to do the same again. OS: Win7 Ultimate. The printers works fine localy on my computer. The problem seems to appear when I use VPN and TS. When I try to print, my printers then go offline. I have even reinstalled the computer :) It was fine when I used Win XP and Win Vista. :S

Hi, This may be caused by incompatible driver. You can take the following steps to check the result: 1. Remove the network printer first. a. Click Start button and choose Devices and Printers. b. Right click on the network printer and choose Remove printer 2. Re-create a network printer. a. Click “Devices and Printers”. b. Click “Add a printer”. c. Choose “Add a local printer” and click on “Create a new port”. d. Select “Local Port” and click “Next”. e. Type in "[\\computer name\printer name]" (without quotation marks) for the Port Name and click “OK”. Example: If the computer you wish to connect to is named ComputerA and the printer is called PrinterA then the path would be \\ComputerA\PrinterA f. Please select a correct driver from the list. If the model is not listed, please click the “Windows Update” button. Wait for the process finishes and try to find the driver again. Hope it helps. Regards, Alex zhaoPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

It`s done several times. :(

Hi, if it doesn’t relate to the current driver, as you said, it may be caused by certain software. So, I suggest you perform a Clean Boot to check the result. And you could try to use the tool Fixit to see if it could work. In addition, you could install the Vista or XP driver on compatible mode to test the result. Hope it helps. Regards, Alex ZhaoPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Try to use bultin driver to narrow down if it's a driver issue. Leon Liu - Technical Lead

If buitin driver doesn't work, please refer to the following kb. http://support.microsoft.com/kb/2027593Leon Liu - Technical Lead

Solved! :-) I removed my Lexmarkprinter out of the net. The two other printers are now stable :-)

Thanks for the update :)Leon Liu - Technical Lead