have tried prt sc button only, alt prt sc, ctrl alt prt sc but will not paste into Paint. In Paint have gone to Edit>Copy>click into open box>Paste. Nothing happens

Hi Daveom, ·Did you remember any recent changes made on your computer? Try the below methods and check the results: Method 1a. Click on startb. In Control Panel, double-click Display and then click the Settings tab.c. Set the Color Palette option to a setting greater than 16 colors. Method 2a. Open Paint.b. On the Options menu, click Draw Opaque.c. Paste in the image. Also to check if the keyboard key is working, so try using print screen option fromon-screen keyboard. Link you may refer to: Using On–Screen Keyboard:http://www.microsoft.com/enable/training/windowsxp/usingkeyboard.aspx Regards:Samhrutha G S - Microsoft Support.Visit our Microsoft Answers Feedback Forum and let us know what you think.