I originally had Lync 2013 installed but an update upgraded the install to Skype for Business 2015 (looks nice). However when I try to share my screen with a user when I click the presentation button, Options are listed but invisible. I can select them and they work but I don't know what I am selecting??? Very Strange.

Help!!!

Thanks

Hi StressedTechie,

Have you installed the these additional updates ?

https://support.microsoft.com/en-us/kb/2889923

If you havent , please try to install them.

Best regards,

Eric

Thanks Eric

I have tried all those but the problem remains I am afraid.

On further investigation even clicking on the settings cog icon and selecting Help displays a drop down with 5 options but only 2 are visible  Give feedback and Privacy Statement. This is really strange everything works okay and selecting the blank options opens what it should but its annoying its not working properly. I am reluctant to push this out to 70 staff without this fully working.

Cheers

Hi StressedTechie,

Can you reproduce this issue on another computer ?

Best regards,

Eric

Hi Eric

Thanks for coming back. I have just tried the install on a Windows 7 machine and it works fine. Appears to be a issue with Windows 8.1 only

Hi StressedTechie,

I'm running the Skype for Business client on Win 8.1, it works as expected.

I suggest you install a fresh Windows 8.1 computer and verify if the issue persists.

Best regards,

Eric

We are having the same issues in our company on Windows 7.  Big problem!  We installed the latest fixes which solved some of the problems, but for example, the options for transferring a call have disappeeared.

Depending on Office language chosen we also get different results.  Still looking for a solution.

Regards,

David