Power State Failure

i have recently encountered power state failure issues upon sleeping/restarting or even shutting down

here are the 7 of recent minidumps

https://onedrive.live.com/redir?resid=D1E16401149EF1CC!2728&authkey=!AJaes1A5bcSpy7w&ithint=file%2crar

as you can see it happens very often and i can't see any obvious reason for it

thanks in advance

March 24th, 2015 4:10pm

These crashes were related to memory corruption (probably caused by a driver). 

Please run these two tests to verify your memory and find which driver is causing the problem.  Please run verifier first.  You do not need to run memtest yet unless you want to.

If you are over-clocking anything reset to default before running these tests.
In other words STOP!!! 
 

If you do not know what this means you probably are not


1-Driver verifier (for complete directions see our wiki here)

2-Memtest. (You can read more about running memtest here)


Free Windows Admin Tool Kit Click here and download it now
March 24th, 2015 4:12pm

first of all thanks for your reply

I'm currently not overclocking this PC.

1-driver verifier results are as follow:

https://onedrive.live.com/redir?resid=D1E16401149EF1CC!2730&authkey=!AHpy3DUNl8x6HCw&ithint=file%2crar

2- i've used memtest with a bootable usb and it was fine, no error reported

March 24th, 2015 5:22pm

AR

Driver verified and Related to epfwwfp.sys ESET Personal Firewall driver.  Fairly uncommon that ESET crashes.  I would either remove it and re-install the newest version available, or use something else.

Microsoft (R) Windows Debugger Version 6.3.9600.17298 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\zigza\Desktop\032515-38187-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*D:\Symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*D:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9600.17668.amd64fre.winblue_r8.150127-1500
Machine Name:
Kernel base = 0xfffff802`d1884000 PsLoadedModuleList = 0xfffff802`d1b5d250
Debug session time: Tue Mar 24 17:07:59.336 2015 (UTC - 4:00)
System Uptime: 0 days 0:03:45.278
Loading Kernel Symbols
...............................................................
................................................................
.........................
Loading User Symbols
Loading unloaded module list
.........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D5, {ffffcf808c1befe0, 0, fffff800b6f837d2, 0}

*** WARNING: Unable to verify timestamp for epfwwfp.sys
*** ERROR: Module load completed but symbols could not be loaded for epfwwfp.sys

Could not read faulting driver name
Probably caused by : epfwwfp.sys ( epfwwfp+47d2 )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL (d5)
Memory was referenced after it was freed.
This cannot be protected by try-except.
When possible, the guilty driver's name (Unicode string) is printed on
the bugcheck screen and saved in KiBugCheckDriver.
Arguments:
Arg1: ffffcf808c1befe0, memory referenced
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation
Arg3: fffff800b6f837d2, if non-zero, the address which referenced memory.
Arg4: 0000000000000000, (reserved)

Debugging Details:
------------------


Could not read faulting driver name

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff802d1be7138
unable to get nt!MmNonPagedPoolStart
unable to get nt!MmSizeOfNonPagedPoolInBytes
 ffffcf808c1befe0 

FAULTING_IP: 
epfwwfp+47d2
fffff800`b6f837d2 4c397378        cmp     qword ptr [rbx+78h],r14

MM_INTERNAL_CODE:  0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

BUGCHECK_STR:  0xD5

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre

TRAP_FRAME:  ffffd0003246fa20 -- (.trap 0xffffd0003246fa20)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000103 rbx=0000000000000000 rcx=0000000000000005
rdx=ffffe000acf537f0 rsi=0000000000000000 rdi=0000000000000000
rip=fffff800b6f837d2 rsp=ffffd0003246fbb0 rbp=ffffd0003246fc30
 r8=ffffe000acf537f0  r9=ffffe000aed3a160 r10=fffff802d1f2a780
r11=ffffe000ac491bb0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
epfwwfp+0x47d2:
fffff800`b6f837d2 4c397378        cmp     qword ptr [rbx+78h],r14 ds:00000000`00000078=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff802d1a095a8 to fffff802d19d49a0

STACK_TEXT:  
ffffd000`3246f7b8 fffff802`d1a095a8 : 00000000`00000050 ffffcf80`8c1befe0 00000000`00000000 ffffd000`3246fa20 : nt!KeBugCheckEx
ffffd000`3246f7c0 fffff802`d18eed29 : 00000000`00000000 ffffe000`aaa66040 ffffd000`3246fa20 ffffd000`32470000 : nt! ?? ::FNODOBFM::`string'+0x246f8
ffffd000`3246f860 fffff802`d19dec2f : 00000000`00000000 ffffcf80`8c1bef68 00000000`8975ae00 00000000`00000000 : nt!MmAccessFault+0x769
ffffd000`3246fa20 fffff800`b6f837d2 : ffffcf80`8c1bef68 ffffd000`3246fc30 ffffcf80`8c1bef90 fffff802`d191df79 : nt!KiPageFault+0x12f
ffffd000`3246fbb0 ffffcf80`8c1bef68 : ffffd000`3246fc30 ffffcf80`8c1bef90 fffff802`d191df79 00000000`00000000 : epfwwfp+0x47d2
ffffd000`3246fbb8 ffffd000`3246fc30 : ffffcf80`8c1bef90 fffff802`d191df79 00000000`00000000 fffff802`00000000 : 0xffffcf80`8c1bef68
ffffd000`3246fbc0 ffffcf80`8c1bef90 : fffff802`d191df79 00000000`00000000 fffff802`00000000 00000000`00000001 : 0xffffd000`3246fc30
ffffd000`3246fbc8 fffff802`d191df79 : 00000000`00000000 fffff802`00000000 00000000`00000001 ffffcf80`8c1bef90 : 0xffffcf80`8c1bef90
ffffd000`3246fbd0 fffff802`d192f3ac : fffff802`d1d1da00 fffff800`b6f83540 ffffe000`af34d880 00000000`00000000 : nt!KiCommitThreadWait+0x129
ffffd000`3246fc50 fffff802`d195c280 : ffffe000`aab17040 ffffe000`af34d880 00000000`00000080 ffffe000`af34d880 : nt!ExpWorkerThread+0x28c
ffffd000`3246fd00 fffff802`d19dafc6 : fffff802`d1b87180 ffffe000`af34d880 ffffe000`aab17040 00000000`00000000 : nt!PspSystemThreadStartup+0x58
ffffd000`3246fd60 00000000`00000000 : ffffd000`32470000 ffffd000`3246a000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_IP: 
epfwwfp+47d2
fffff800`b6f837d2 4c397378        cmp     qword ptr [rbx+78h],r14

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  epfwwfp+47d2

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: epfwwfp

IMAGE_NAME:  epfwwfp.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5411c86f

FAILURE_BUCKET_ID:  0xD5_VRF_epfwwfp+47d2

BUCKET_ID:  0xD5_VRF_epfwwfp+47d2

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0xd5_vrf_epfwwfp+47d2

FAILURE_ID_HASH:  {928c8ff5-f476-fce1-5681-eb05b940410b}

Followup: MachineOwner
---------


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March 24th, 2015 5:35pm

thanks again for your time

frankly i'm surprised to hear that eset is causing troubles. i'm running the latest version of ESET with latest update, but it's not a big deal i'll switch to another anitvirus/firewall and then report if problem persist

again you have my gratitude for helping me out so fast!

March 24th, 2015 6:03pm

AR

I am as surprised as you are.  BTW you do not have the newest version as the drivers are dated 2014.  I am running 8.x (beta) and its drivers are from 2015 and are (according to my emails with eset) more compatible with win 10

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March 24th, 2015 6:26pm

well i think i was running 8.0.306 and using their own in-app update checker i was running the latest...

anyway i've uninstalled eset and installed 360 internet security , hopefully i won't encounter another BSOD

thanks for your help

March 24th, 2015 6:40pm

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