OP: The pointerWhen I use the pad below my keyboard, I cannot control the pointer. The pointer moves erratically. How do I fix this problem?

Hi masciocchi,1. Since when are you facing this issue?2. Were there any changes made prior to this issue?Step 1:Try with a mouse and check if the issue persists..Step 2:Also update the drivers for the touchpad from the manufacturer’s website and then check for the issue.Troubleshoot a wireless mouse that does not function correctly: http://support.microsoft.com/kb/321122Regards,Manasa P – Microsoft Support.