Platform Role Question.

I've got a Dell Windows 8.1 tablet which seems to be suffering something of an identity crisis.

It's showing it's Platform Role as Mobile rather than Slate so some features aren't working properly. So far I've not been able to find a way to override this setting and manual set it to Slate.

Anybody got any idea how or even if this is possible?

Thanks

Steve

February 11th, 2015 2:19pm

Hi Steve,

Please confirm it's exact version, Windows 8.1 or Windows RT 8.1?

What features cannot you use? I would like to suggest you contact OEM to confirm your product property.

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February 11th, 2015 10:19pm

Hi Karen

It's windows 8.1 pro and it's the workplace bits I'm having trouble with.

The box that allows you to put in the server name is missing, we can't use auto discover for internal reasons so I need to be able to specifically point at our Airwatch MDM server.

The workplace server name being missing, lead me to look at the whole user interface and all the features you'd associate with a tablet aren't there, which lead me to the Platform Role.

It gets stranger in that I've got another tablet same make and model and the features are there but this one has the platform role of slate.

Steve

February 12th, 2015 6:05am

Hi Steve,

According to your description, I suggest you ask your IT admin for help to see if there is any restriction for tablet.

In addition, what's the box for inputting the Server name? What function did you want to achieve?

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February 16th, 2015 2:41am

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