Photo Gallery

I recently purchased a Windows 8 computer. I loaded a bunch of potos to my photo gallery. Now every time I open photo gallery I get the error message: Photo Gallery has stopped working, And then it closes. I cannot keep it open long enough for me to even try and search for a reason.

April 9th, 2015 2:59pm

Hi pyrotime,

Thank you for posting this issue on the TechNet community forums.

From the description I understand that you're having problems with your Photo Gallery closing with the error message: "Photo Gallery has stopped working" after you loaded a bunch of photos onto it.

I am assuming everything was working fine before you uploaded the photos so it's possible that it's since become corrupted. However, there is a solution for everything. See this link:

https://support.microsoft.com/en-us/mats/windows_photo_and_slideshow_diag/en-gb

  • Proposed as answer by --Zach 18 hours 49 minutes ago
Free Windows Admin Tool Kit Click here and download it now
April 10th, 2015 8:34am

Hi pyrotime,

Thank you for posting this issue on the TechNet community forums.

From the description I understand that you're having problems with your Photo Gallery closing with the error message: "Photo Gallery has stopped working" after you loaded a bunch of photos onto it.

I am assuming everything was working fine before you uploaded the photos so it's possible that it's since become corrupted. However, there is a solution for everything. See this link:

https://support.microsoft.com/en-us/mats/windows_photo_and_slideshow_diag/en-gb

  • Proposed as answer by --Zach Friday, April 10, 2015 12:32 PM
April 10th, 2015 12:32pm

Hi pyrotime,

Thank you for posting this issue on the TechNet community forums.

From the description I understand that you're having problems with your Photo Gallery closing with the error message: "Photo Gallery has stopped working" after you loaded a bunch of photos onto it.

I am assuming everything was working fine before you uploaded the photos so it's possible that it's since become corrupted. However, there is a solution for everything. See this link:

https://support.microsoft.com/en-us/mats/windows_photo_and_slideshow_diag/en-gb

  • Proposed as answer by --Zach Friday, April 10, 2015 12:32 PM
Free Windows Admin Tool Kit Click here and download it now
April 10th, 2015 12:32pm

Hi pyrotime,

"photo gallery"Do you mean the built-in windows store apps ?

Considering this is a brand new machine ,please manually check for updates for the machine and ensure the machine has got the latest updates.

Will the other store apps worked correctly ?
If only this specifci app won`t work correctly, we can try the fixit tool as Zach posted to have a check .

If the issue persists,we also can try to run the troubleshoot tool to have a check.
Apps troubleshooter

We also can clear the Windows Photo Gallery directory to have a check.
Here is a link for reference(Pay attention to Shane`s suggestion ):
How to fix "Windows Photo Gallery has stopped working" ?
http://answers.microsoft.com/en-us/windowslive/forum/gallery-program/how-to-fix-windows-photo-gallery-has-stopped/a4688cbd-1b7a-473e-9595-4d0d15aac4cf

Best r

April 13th, 2015 1:28am

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