Performance issues, sound issues, kernel issues, critical acc. to device console
I have so many warnings, errors, critical errors, and I'm just a regular PC user, try to keep things clean & updated. Never had these issues with any other system. I've even cleared all and started from scratch; nothing seems to stick. Help please.
April 10th, 2015 9:31am

I have so many warnings, errors, critical errors, and I'm just a regular PC user, try to keep things clean & updated. Never had these issues with any other system. I've even cleared all and started from scratch; nothing seems to stick. Help please.

Please upload a copy of your system information file. Click "start" , type "msinfo32" , Click "file" at the top of the page, select "export" and give the file a name and click "save" .

Navigate to where the file was saved to, and upload the generated text file to a public folder on your OneDrive account and post the link here.


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April 10th, 2015 9:47am

Hi Kim,

We hope your issue has been resolved. Since Some required information are needed for us to help youas mentioned by XP Rocks, we might need your system information or Windows Error reporting to provide support.

Regards,

April 13th, 2015 3:19am

Since you have performed a fresh install of Windows 8.1 and are still having the same issues, I would suggest running hardware diagnostics on your hard drive, memory, and other components to verify their health.

There are various hardware diagnostic tools available on the Internet but I would suggest starting with these:

Hard Drive diagnostic:  Check your hard disk for errors

Memory diagnostic: Diagnosing memory problems on your computer 

Audio, Display, and Input diagnostic: Run DirectX Diagnostic Tool 

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April 23rd, 2015 8:31pm

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