PWS:Win32/Sinowal.gen!U
I ran the Microsoft Ptotection scan and it found this virus file: PWS:Win32/Sinowal.gen!U, but said it could not clean the file. Any one out there have an advice/help they can offer, please?Thanks,rdoo1 person needs an answerI do too
March 1st, 2010 5:20am

Go through these general malware removal steps systematically - http://www.elephantboycomputers.com/page2.html#Removing_Malware Include scanning with David Lipman's Multi_AV and follow instructions to do all scans in Safe Mode. Please see the special Notes regarding using Multi_AV in Vista. http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions http://tinyurl.com/yoeru3 - download link and more instructions When all else fails, get guided help. Choose one of the specialty forums listed at the first link. Register and read its posting FAQ. PLEASE DO NOT POST LOGS IN THE MS FORUMS. If you can't do the work yourself (and there is no shame in admitting this isn't your cup of tea), take the machine to a professional computer repair shop (not your local equivalent of BigComputerStore/GeekSquad). Please be aware that not all local shops are skilled at removing malware and even if they are, your computer may be so infested that Windows will need to be clean-installed. If possible, have all your data backed up before you take the machine into a shop.MS-MVP - Elephant Boy Computers - Don't Panic!
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March 1st, 2010 4:30pm

Malwarebytes Anti-Malware @http://download.cnet.com/windows/ (right side column. Clean A LOT of ____ that was on my computer that Microsoft Ess. didn't find! http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=contentMain;contentAux
March 10th, 2010 8:01am

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