We're starting to see an issue where a machine will have several printers installed people can print to any of then from word, excel, Chrome etc but for PDF's only one or sometime none show up in the drop down for the list of printers. We're using adobe reader but I've installed Foxit on one I'm testing and it doesn't show any printers installed either. Its not all users. I can;t find a reason PDF docs by whatever viewer wouldn't see the installe

did you try with different pdf files?

try also this solution

http://blogs.adobe.com/dmcmahon/2012/06/04/acrobat-pdf-printer-missing-after-installation-on-windows-64-bit/

Solution 1

Repair the Acrobat installation using the option in the Help menu.

Solution 2

Uninstall and then re-install Acrobat on your Windows OS.

Solution 3

Manually install the PDF Printer

• Click Start >  Control Panel > Devices and Printers
• Select Add a printer
• Select Add a local printer
• Check Use an existing port and select Documents\*.pdf (Adobe PDF) from the drop down.  Click Next
• Click the Have Disk button
• Click the Browse button
• Navigate to C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Xtras\AdobePDF
• Select AdobePDF.inf from the list if using Acrobat Pro, or AdobePDFstd.inf if using Acrobat Std, then click the OK button
• You will see many Adobe PDF Converters in the list, however count six down from the top and click Next (you may need to try this numerous times to find the correct Converter from the list that works with your version of Windows)
  
• Name your printer, e.g. Adobe PDF
• Follow the rest of the prompts and your PDF printer should now be installed correctly

If you are later prompted for the ADPDF9.PPD file, it can be found in the C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Xtras\AdobePDF\<OS version> folders.

• Edited by britishdhez 2 hours 55 minutes ago

did you try with different pdf files?

try also this solution

http://blogs.adobe.com/dmcmahon/2012/06/04/acrobat-pdf-printer-missing-after-installation-on-windows-64-bit/

Solution 1

Repair the Acrobat installation using the option in the Help menu.

Solution 2

Uninstall and then re-install Acrobat on your Windows OS.

Solution 3

Manually install the PDF Printer

• Click Start >  Control Panel > Devices and Printers
• Select Add a printer
• Select Add a local printer
• Check Use an existing port and select Documents\*.pdf (Adobe PDF) from the drop down.  Click Next
• Click the Have Disk button
• Click the Browse button
• Navigate to C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Xtras\AdobePDF
• Select AdobePDF.inf from the list if using Acrobat Pro, or AdobePDFstd.inf if using Acrobat Std, then click the OK button
• You will see many Adobe PDF Converters in the list, however count six down from the top and click Next (you may need to try this numerous times to find the correct Converter from the list that works with your version of Windows)
  
• Name your printer, e.g. Adobe PDF
• Follow the rest of the prompts and your PDF printer should now be installed correctly

If you are later prompted for the ADPDF9.PPD file, it can be found in the C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Xtras\AdobePDF\<OS version> folders.

• Edited by britishdhez Tuesday, April 28, 2015 4:25 AM

did you try with different pdf files?

try also this solution

http://blogs.adobe.com/dmcmahon/2012/06/04/acrobat-pdf-printer-missing-after-installation-on-windows-64-bit/

Solution 1

Repair the Acrobat installation using the option in the Help menu.

Solution 2

Uninstall and then re-install Acrobat on your Windows OS.

Solution 3

Manually install the PDF Printer

• Click Start >  Control Panel > Devices and Printers
• Select Add a printer
• Select Add a local printer
• Check Use an existing port and select Documents\*.pdf (Adobe PDF) from the drop down.  Click Next
• Click the Have Disk button
• Click the Browse button
• Navigate to C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Xtras\AdobePDF
• Select AdobePDF.inf from the list if using Acrobat Pro, or AdobePDFstd.inf if using Acrobat Std, then click the OK button
• You will see many Adobe PDF Converters in the list, however count six down from the top and click Next (you may need to try this numerous times to find the correct Converter from the list that works with your version of Windows)
  
• Name your printer, e.g. Adobe PDF
• Follow the rest of the prompts and your PDF printer should now be installed correctly

If you are later prompted for the ADPDF9.PPD file, it can be found in the C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Xtras\AdobePDF\<OS version> folders.

• Edited by britishdhez Tuesday, April 28, 2015 4:25 AM

Hi,

The "Adobe PDF" printer comes with Adobe Acrobat, not the free Adobe Reader. You must have had Adobe Acrobat installed.

And then refer to this article:

http://smallbusiness.chron.com/adobe-doesnt-show-up-list-printers-64662.html

https://helpx.adobe.com/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html

Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

Also you could contact adobe support to ask for help.