This happens only my user account. I open PC Settings and the Splash screen shows then minimizes itself and nothing happens.

Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

I tried this command

C:\WINDOWS\system32>powershell -ExecutionPolicy Unrestricted Add-AppxPackage -Di
sableDevelopmentMode -Register $Env:SystemRoot\ImmersiveControlPanel\AppxManifes
t.xml

And got this result:

Add-AppxPackage : Deployment failed with HRESULT: 0x80073CFE, The package
repository is corrupted.
error -528: Windows cannot process a deployment operation because the package
repository database encountered an ESENT error. Use the Reset Your PC feature
to recover your PC. See the Application event log for messages with ESENT as
the event source for more details.
NOTE: For additional information, look for [ActivityId]
ecbaddd4-43d8-0000-0be2-baecd843d001 in the Event Log or use the command line
Get-AppxLog -ActivityID ecbaddd4-43d8-0000-0be2-baecd843d001
At line:1 char:1
+ Add-AppxPackage -DisableDevelopmentMode -Register
$Env:SystemRoot\ImmersiveContr ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~
    + CategoryInfo          : NotSpecified: (C:\WINDOWS\Imme...ppxManifest.xml
   :String) [Add-AppxPackage], Exception
    + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageMa
   nager.Commands.AddAppxPackageCommand


C:\WINDOWS\system32>

Several things you could try:

1] Try a System Restore. Select any restore point when there was no such issue.

2] Create another user account with administrative privileges and recheck the issue.

3] Open an elevated command prompt or PowerShell
In the elevated command prompt or PowerShell, type sfc /scannow and press Enter

Hi,

Or restore the health with the following cmd

DISM.exe /Online /Cleanup-image /Restorehealth

If issue persists, you might need a repair source to fix the corruption, see details in the link below:

http://support.microsoft.com/kb/947821

Yolanda, I launched the command 15 minutes ago. It immediately jumped to 20% complete, but has not moved since. How long should I wait?

Update... the restore failed.

                            mounted images.
WIM COMMANDS:

  /Capture-CustomImage    - Captures customizations into a delta WIM file on a
                            WIMBoot system. Captured directories include all
                            subfolders and data.
  /Get-WIMBootEntry       - Displays WIMBoot configuration entries for the speci
fied disk volume.
  /Update-WIMBootEntry    - Updates WIMBoot configuration entry for the specifie
d disk volume.
  /List-Image             - Displays a list of the files and folders in a
                            specified image.
  /Delete-Image           - Deletes the specified volume image from a WIM file
                            that has multiple volume images.
  /Split-Image            - Splits an existing .wim file into multiple
                            read-only split WIM (SWM) files.
  /Export-Image           - Exports a copy of the specified image to another
                            file.
  /Append-Image           - Adds another image to a WIM file.
  /Capture-Image          - Captures an image of a drive into a new WIM file.
                            Captured directories include all subfolders and
                            data.
  /Apply-Image            - Applies an image.
  /Get-MountedWimInfo     - Displays information about mounted WIM images.
  /Get-WimInfo            - Displays information about images in a WIM file.
  /Commit-Wim             - Saves changes to a mounted WIM image.
  /Unmount-Wim            - Unmounts a mounted WIM image.
  /Mount-Wim              - Mounts an image from a WIM file.
  /Remount-Wim            - Recovers an orphaned WIM mount directory.
  /Cleanup-Wim            - Deletes resources associated with mounted WIM
                            images that are corrupted.

IMAGE SPECIFICATIONS:

  /Online                 - Targets the running operating system.
  /Image                  - Specifies the path to the root directory of an
                            offline Windows image.

DISM OPTIONS:

  /English                - Displays command line output in English.
  /Format                 - Specifies the report output format.
  /WinDir                 - Specifies the path to the Windows directory.
  /SysDriveDir            - Specifies the path to the system-loader file named
                            BootMgr.
  /LogPath                - Specifies the logfile path.
  /LogLevel               - Specifies the output level shown in the log (1-4).
  /NoRestart              - Suppresses automatic reboots and reboot prompts.
  /Quiet                  - Suppresses all output except for error messages.
  /ScratchDir             - Specifies the path to a scratch directory.

For more information about these DISM options and their arguments, specify an
option immediately before /?.

  Examples:
    DISM.exe /Mount-Wim /?
    DISM.exe /ScratchDir /?
    DISM.exe /Image:C:\test\offline /?
    DISM.exe /Online /?



C:\WINDOWS\system32>dism.exe/online/?

Deployment Image Servicing and Management tool
Version: 6.3.9600.17031


Error: 87

The online/? option is unknown.
For more information, refer to the help by running DISM.exe /?.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

C:\WINDOWS\system32>dism.exe /online /?

Deployment Image Servicing and Management tool
Version: 6.3.9600.17031

Image Version: 6.3.9600.17031


The following commands may be used to service the image:

WINDOWS EDITION SERVICING COMMANDS:

  /Optimize-Image         - Performs specified configurations to an offline
                            image.
  /Set-ProductKey         - Sets the product key of the offline image.
  /Get-TargetEditions     - Displays a list of Windows editions that an image
                            can be upgraded to.
  /Get-CurrentEdition     - Displays the edition of the current image.
  /Set-Edition            - Upgrades an image to a higher edition.

DEFAULT ASSOCIATIONS COMMANDS:

  /Remove-DefaultAppAssociations - Removes the default application associations
                            from a Windows image.
  /Import-DefaultAppAssociations - Imports a set of default application
                            associations to a Windows image.
  /Get-DefaultAppAssociations - Displays the list of default application
                            associations from a Windows image.
  /Export-DefaultAppAssociations - Exports the default application associations
                            from a running operating system.

APPX SERVICING COMMANDS:

  /Set-ProvisionedAppxDataFile - Places custom data into the specified app
                            package (.appx or .appxbundle). The specified
                            application package must already be in the image.
  /Remove-ProvisionedAppxPackage - Removes app packages (.appx or .appxbundle)
                            from the image. App packages will not be installed
                            when new user accounts are created.
  /Add-ProvisionedAppxPackage - Adds app packages (.appx or .appxbundle) to the
                            image and sets them to install for each new user.
  /Get-ProvisionedAppxPackages - Displays information about app packages
                            (.appx or .appxbundle) in an image that are
                            set to install for each new user.

UNATTEND SERVICING COMMANDS:

  /Apply-Unattend         - Applies an unattend file to an image.

DRIVER SERVICING COMMANDS:

  /Remove-Driver          - Removes driver packages from an offline image.
  /Add-Driver             - Adds driver packages to an offline image.
  /Get-DriverInfo         - Displays information about a specific driver
                            in an offline image or a running operating system.
  /Get-Drivers            - Displays information about all drivers in
                            an offline image or a running operating system.
  /Export-Driver          - Export all third-party driver packages from an
                            offline image or a running operating system.

INTERNATIONAL SERVICING COMMANDS:

  /Set-LayeredDriver      - Sets keyboard layered driver.
  /Set-UILang             - Sets the default system UI language that is used
                            in the mounted offline image.
  /Set-UILangFallback     - Sets the fallback default language for the system
                            UI in the mounted offline image.
  /Set-UserLocale         - Sets the user locale in the mounted offline image.
  /Set-SysLocale          - Sets the language for non-Unicode programs (also
                            called system locale) and font settings in the
                            mounted offline image.
  /Set-InputLocale        - Sets the input locales and keyboard layouts to
                            use in the mounted offline image.
  /Set-TimeZone           - Sets the default time zone in the mounted offline
                            image.
  /Set-AllIntl            - Sets all international settings in the mounted
                            offline image.
  /Set-SKUIntlDefaults    - Sets all international settings to the default
                            values for the specified SKU language in the
                            mounted offline image.
  /Gen-LangIni            - Generates a new lang.ini file.
  /Set-SetupUILang        - Defines the default language that will be used
                            by setup.
  /Get-Intl               - Displays information about the international
                            settings and languages.

APPLICATION SERVICING COMMANDS:

  /Check-AppPatch         - Displays information if the MSP patches are
                            applicable to the mounted image.
  /Get-AppPatchInfo       - Displays information about installed MSP patches.
  /Get-AppPatches         - Displays information about all applied MSP patches
                            for all installed applications.
  /Get-AppInfo            - Displays information about a specific installed MSI
                            application.
  /Get-Apps               - Displays information about all installed MSI
                            applications.

PACKAGE SERVICING COMMANDS:

  /Add-Package            - Adds packages to the image.
  /Remove-Package         - Removes packages from the image.
  /Enable-Feature         - Enables a specific feature in the image.
  /Disable-Feature        - Disables a specific feature in the image.
  /Get-Packages           - Displays information about all packages in
                            the image.
  /Get-PackageInfo        - Displays information about a specific package.
  /Get-Features           - Displays information about all features in
                            a package.
  /Get-FeatureInfo        - Displays information about a specific feature.
  /Cleanup-Image          - Performs cleanup and recovery operations on the
                            image.

For more information about these servicing commands and their arguments,
specify a command immediately before /?.

     Examples:
         DISM.exe /Image:C:\test\offline /Apply-Unattend /?
         DISM.exe /Image:C:\test\offline /Get-Features /?
         DISM.exe /Online /Get-Drivers /?



C:\WINDOWS\system32>
C:\WINDOWS\system32>DISM.exe /Online/Cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 6.3.9600.17031


Error: 87

The online/cleanup-image option is unknown.
For more information, refer to the help by running DISM.exe /?.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

C:\WINDOWS\system32>DISM.exe /Online /Cleanup-image /?

Deployment Image Servicing and Management tool
Version: 6.3.9600.17031

Image Version: 6.3.9600.17031


/Cleanup-Image /RevertPendingActions

  WARNING! You should use the /RevertPendingActions option only in a
  system-recovery scenario to perform recovery operations on a Windows image
  that did not boot.

    Example:
      DISM.exe /Image:C:\test\offline /Cleanup-Image /RevertPendingActions

/Cleanup-Image /spsuperseded [/hidesp]
  Use /SPSuperseded to remove any backup files created during the installation
  of a service pack. Use /HideSP to prevent the service pack from being listed
  in the Installed Updates for the operating system.

  WARNING! The service pack cannot be uninstalled after the /SPSuperseded
  operation is completed.

    Example:
      DISM.exe /Image:C:\test\offline /Cleanup-Image /spsuperseded /hidesp

/Cleanup-Image {/CheckHealth | /ScanHealth | /RestoreHealth}
  Use /CheckHealth to check whether the image has been flagged as corrupted
  by a failed process and whether the corruption can be repaired.
  Use /ScanHealth to scan the image for component store corruption.
  Use /RestoreHealth to scan the image for component store corruption, and
  then perform repair operations automatically.
  Use /Source with /RestoreHealth to specify the location of known good
  versions of files that can be used for the repair. For more information on
  specifying a source location, see
  http://go.microsoft.com/fwlink/?LinkId=243077.
  Use /LimitAccess to prevent DISM from contacting WU/WSUS.

    Example:
      DISM.exe /Online /Cleanup-Image /ScanHealth

      DISM.exe /Image:c:\offline /Cleanup-Image /RestoreHealth
      /Source:c:\test\mount

/Cleanup-Image /StartComponentCleanup [/ResetBase]
  Use /StartComponentCleanup to clean up the superseded components and reduce
  the size of the component store. Use /ResetBase to reset the base of
  superseded components, which can further reduce the component store size.

  WARNING!  The installed Windows Updates cannot be uninstalled after the
  /StartComponentCleanup with /ResetBase operation is completed.

    Example:
      DISM.exe /Image:C:\test\offline /Cleanup-Image /StartComponentCleanup

/Cleanup-Image /AnalyzeComponentStore
  Use /AnalyzeComponentStore to create a report of the WinSxS component store.
  For more information about the WinSxS report and how to use the information
  provided in the report, see
  http://go.microsoft.com/fwlink/?LinkId=293367.

    Example:
      DISM.exe /Image:C:\test\offline /Cleanup-Image /AnalyzeComponentStore



C:\WINDOWS\system32>DISM.exe /Online /Cleanup-image /Restorehealth

Deployment Image Servicing and Management tool
Version: 6.3.9600.17031

Image Version: 6.3.9600.17031

[==========================100.0%==========================]
The restore operation failed. Either the repair source was not found or the comp
onent store cannot be repaired.

Error: 0x800f081f

DISM failed. No operation was performed.
For more information, review the log file.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

C:\WINDOWS\system32>
C:\WINDOWS\system32>

Hi,

Do you have a repair source or a installation media? Please refer to KB947821 to manually repair the corruption with a correct source.

DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:<var>C:\RepairSource\Windows</var> /LimitAccess

Since this happens recently, if you have restore point, then as mentioned in the first reply, you can choose a restore point and return the system to a previous state.

I bought this laptop with Win 7 Pro and was given the media to upgrade to Win 8.0 pro which I did. Then later I upgraded to Win 8.1 Pro.

So I have the Win 8 disks, but not 8.1

I have a Recovery Partition on my D Drive but isn't that going to take me back to Win 7?

I have tried to do a System Refresh, but it does not complete.

The new Admin User I set up was previously able to view PC settings and Windows store, but now they just show a splash screen and then nothing happens.

What do you recommend as a course of action at this point?