PC CLEANER SCAM?
I purchased PC Cleaner for $9.97 and installed it a few weeks ago. My computer was very slow and unstable, programs crashing and freezing all the time. A few days later, I got a call from someone with a thick Hindu accent saying my computer was sending them a lot of error messages. He was a Microsoft Certified Technician and they will take care of the problem. I hung up as it was an obvious scam. I changed HD and within a couple of days the new HD was slowing down and becoming unstable. I tried to download the PC Cleaner program on the new HD. I ran into the Hindu guys again. They said for a one time payment of $100, they would take care of all the problems. After much back and forth, I agreed. They worked on the computer for a couple of hours and did remove the errors listed in the event viewer. The computer was a little faster, but not much. Then they announced that I needed to pay $255 more for continual support. I argued that I had paid $100 on the understanding that it was one time payment to solve all problems. They replied that it was to a one time treatment. There was no mention of this on their SafeCart receipts. I opened PC Cleaner and it listed 2,896 registry problems. They contacted me and asked to take control of my computer to address the problems. After, $100 and several hours on the computer, I still had problems? They never identified themselves other than Microsoft Certified Technicians. I do not know what they have left on my computer. Anyone have similar experiences?
April 13th, 2012 1:59pm

What did you expect? You have been teezing a dragon and wake up it twice. I am pretty sure that there will be no third attempt. 1. Reinstall your computer. Do clean install (vanilla plain windows), install chipset driver and continue with graphics, audio, network etc and of course regular updates for windows , office,....) 2. Do not use suspicious "cheap" programs. They may become very expensive, especially if you do any bank transactions on your computer. 3. Install Microsoft Security Essentials and I recommend you SpyBot installation in spite of its little negative effect on speed of Internet Explorer. 4. Neither Microsoft nor any other worker of solid company call anyone unless you explicitly ask for help (Yes there are exceptions - marketing companies, financial advisors from your bank, and several other benign cases) Regards Milos
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April 13th, 2012 3:40pm

Before go ahead I will like to confirm that earlier I was working with a company called tech live connect which offers technical support to the customers of pc cleaner pro. do that is why i know about working of tech live connect and pc cleaner pro And pc cleaner pro is a scam.Whenever you scan your computer with pc cleaner pro it will show you an warning "attention pc cleaner pro has detected 1000 or 2000 or 3000 errors" , when you click on fix all the s/w will ask you to pay. even after paying pc cleaner pro keeps on telling you that your computer have issues, s/w will force you to call their number. When you call on the number the call lands to an third party (instead of pc cleaner pro). That company is third party which offers technical support to computers, and they call them selves "TECH LIVE CONNECT". This technical support company works in afilation with three software companies:- 1)pc cleaner pro 2)systweak 3) superior tech help (sth) safecart is a payment gateway through which this technical support company(tech live connect ) get payment. So whenever you call either of the s/w company the call lands to tech live connect. The tech guy over they will claim himself as microsoft certified technician, he will take a remote connection of your computer and diagnose your computer. he will do his best to prove that your computer is infected and these infections need to fixed and then he will tell you about his plans ($100 to $900). but the fact is that the guy who is selling you the technical support plan is not skilled enough, he don't know anything about computers. The only thing he knows that he have to sell technical support subscription. In many cases i have seen them trying to sell subscription to people who have purchased a new laptop, and many times they were successful in doing that. After selling you the subscription he will tell you that he transferring your call to his senior technician/ microsoft certified technician.and then a technician will work on your computer so this is how they work, this is just an overview of their working lot of facts are still untold because it won't be possible for me to type everything about there working. So after working with them i have realized that there are lot of people who don't know much about computers and they want there computer to be safe, so that is why I am in the process of launching a services which will help all those people who don't know much about computers, to kepp them away from scam companies like pc cleaner pro. And if you haven't got your money back then please let me know I will help you in getting your money back.
April 23rd, 2012 4:31am

Hi Mark, I just got scammed by these people today. The response was almost verbatim what I have read here. As I am fairly computer illiterate, they used various scare tactics on me. When I expressed my concern over giving them my credit card number, they kept reassuring me that they were certified microsoft technicians affiliated closely with Microsoft. I was told that if I did not get immediate attention, my computer was at risk of crashing. As well, they told me that my IP address was at risk and that they could fix this? I was scared into purchasing this and now feel extremely foolish. I am going to contact SafeCart tomorrow and see if there is any chance of a refund based on my findings on this software company (PC Cleaner Pro 2012).
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April 30th, 2012 10:20pm

sadly I run across these rip offs daily. with high unemployment, more are turning to crime to make a $ I can only suggest backup of any files then run the recovery and start fresh Windows MVP 2011-12, XP, Vista, 7. Expanding into Windows Server 2008 R2, SQL Server, SharePoint, Cloud, Virtualization etc. etc. Hardcore Games, Legendary is the only Way to Play Developer | Windows IT | Chess | Economics | Vegan Advocate | PC Reviews
April 30th, 2012 10:44pm

I signed up for the service today for $600.00. Should I call my credit card company now? Thanks.
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October 14th, 2012 7:09pm

I signed up for the service today for $600.00. Should I call my credit card company now? Thanks. Call them and the FBI Windows MVP, XP, Vista, 7 and 8. More people have climbed Everest than having 3 MVP's on the wall. Hardcore Games, Legendary is the only Way to Play Developer | Windows IT | Chess | Economics | Vegan Advocate | PC Reviews
October 14th, 2012 7:11pm

I think a lot of software out there is viable, usable, I mean does what it says it will do. My problem is that a lot of this stuff gets on your machine HOW. I have never ordered a lot of this stuff it just suddenly appears?? Also, I think that they set up a system scan which produces errors, etc., all of which the software has placed into your system. Then somelhow they take up a section of your drive and they monitor the sectors that they have commandeer while letting the rest of your system rot. Then they put more crap on your machine tell you that you need to upgrade to remove the errors not revealing to lyou that the goddamn update put the crap on your machine in the first place. Hey, Gates and you other MS clowns, rest assured, there is an electric chair in your future. Right after you talk to God.
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October 26th, 2012 12:01pm

there is no real need for cleaner type software do not install any util unless you have a clear need for it Windows MVP, XP, Vista, 7 and 8. More people have climbed Everest than having 3 MVP's on the wall. Hardcore Games, Legendary is the only Way to Play Developer | Windows IT | Chess | Economics | Vegan Advocate | PC Reviews
October 26th, 2012 4:00pm

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